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Natterjacks Reviews

4.7 Rating 2,698 Reviews

92 %

of reviewers recommend Natterjacks

Company Reviews

Product Reviews

4.7

Based on 2,698 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 13th April 2024

Natterjacks 5 star review on 9th April 2024

Mervyn Phillips

Natterjacks 5 star review on 4th April 2024

Tony J Dredster

Natterjacks 5 star review on 17th March 2024

Natterjacks 5 star review on 9th March 2024

Natterjacks 5 star review on 10th February 2024

Natterjacks 5 star review on 1st February 2024

Christian Griffiths

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven't received my item.”

Posted 1 week ago

“Lovely bag love it matches whit my jacket. Grasias”

Posted 1 week ago

“Not received my order and no update since the order was placed. Where is my order.”

Posted 1 week ago

“I can't give a review as I haven't received the item yet”

Posted 1 week ago

“Ordered on Thursday night and paid extra for next day delivery. Delivery still not arrived by Wednesday evening. Tracker info is useless and just says it's still at depot with no live delivery info. Wrote to their customer services and just got a reply to say they were having a nice bank holiday weekend so things are delayed. Appreciate some delay due to bank holiday but this wasn't clear on website and regardless of bank holiday the item should have arrived by now. A small gesture of refunding the difference in premium delivery charge would have been a fair compromise, but this doesn't appear forthcoming.”

Posted 1 week ago

“Great customer service thank you”

Posted 1 week ago

“Brilliant shoe. Thanks natter”

Posted 2 weeks ago

“Arrived on time, well packaged. Very good service.”

Posted 2 weeks ago

“Great quality gear delivered quickly.”

Posted 2 weeks ago

“Great product and service!”

Posted 2 weeks ago

“Very good quality. Always prompt with delivery. Huge selection of products at fantastic prices, been using Natterjack’s for a while.”

Posted 2 weeks ago

“Ordered a pair of size 9 Clarks treks, for good price, +£5.75 for faster delivery. When they did arrive! couldn't even get one of them on my foot,never had a problem with Clarks before.So needed refund.To Return them it cost me £10+ So I'm now down £15.75 and no shoes. !!”

Posted 2 weeks ago

“The service was brilliant got my stuff in the time they said and the package was great will be using natterjacks again and will advise my friends to use them aswell thank you”

Posted 3 weeks ago

“Brilliant company. Got trainers that could not get anywhere else and price brilliant. Ordered on line and delivery was superb”

Posted 3 weeks ago

“Good price and next day delivery, who could ask for more?”

Posted 3 weeks ago

“Was easy to order from & quick delivery. My son loves his new belt.”

Posted 3 weeks ago

“Product arrived on time and of good quality.”

Posted 3 weeks ago

“Great offer, excellent delivery”

Posted 3 weeks ago

“Really great company with fast delivery”

Posted 4 weeks ago

“Good quality items at a very reasonable cost.”

Posted 4 weeks ago

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Natterjacks is rated 4.7 based on 2,698 reviews