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Natterjacks Reviews

4.7 Rating 2,712 Reviews
92 %
of reviewers recommend Natterjacks
Company Reviews Product Reviews
2,082
 Metrics Info
4.7
Based on 2,712 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Natterjacks Reviews

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Catherine Tuleu
Verified Buyer
“arrived on time and as described (was good value too)! my son loves them!”
Helpful Report
Posted 1 week ago
Melanie Kidd
Verified Buyer
“Great customer service 🌟”
Helpful Report
Posted 1 week ago
Katie Golding
Verified Buyer
“Great choice! Quick delivery. Very happy 😁”
Helpful Report
Posted 1 week ago
James Walker
Verified Buyer
“Great selection and good price as well really happy with the item and was cheaper than the major department stores even with there sales prices.”
Helpful Report
Posted 1 week ago
Freddy Withers
Verified Buyer
“Great customer service after I clicked to collect my package. The next day they changed it to shipping and it came a few days later from royal mail”
Helpful Report
Posted 1 week ago
Jason Thompson
Verified Buyer
“5 star 🌟 service , communication and absolute rapid delivery , simply the best trainers on the web and at the right price too....Thanks a million Natterjacks 🙌🏼👍🏻😎”
Helpful Report
Posted 2 weeks ago
Mervyn Phillips
Verified Buyer
“Fantastic customer service from order to delivery including missed delivery option communication very good”
Natterjacks 5 star review on 9th April 2024
Helpful Report
Posted 2 weeks ago
Thanks for the review Mervyn, enjoy your shoes!
Posted 2 weeks ago
Tamas Farkas
Verified Buyer
“Good prices. Excellent service. Fast delivery. I recommend you the company.”
Helpful Report
Posted 2 weeks ago
Rachel Stone
Verified Buyer
“Really helpful staff and quick on line response time. Friendly in store too! Great quality products. Natterjacks have a great curation of merchandise.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Paid for next day delivery and it's still not arrived?”
Helpful Report
Posted 2 weeks ago
Graham Minett
Verified Buyer
“Perfect from start to finish”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Excellent Service”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“First time ordering from Natterjacks, I emailed customer service as I was confused regarding the sizing of the shoes and they responded promptly and even sent pictures of the boxes illustrating the sizing. Product arrived in perfect condition and given the price was 50% off, I'd say it was an amazing deal! Strongly recommend. :)”
Helpful Report
Posted 2 weeks ago
Christopher Black
Verified Buyer
“Parcel dispatched quickly and the item was as described at a really good price. Will definitely be using natterjack again in the future.”
Helpful Report
Posted 2 weeks ago
Glen Hughes
Verified Buyer
“I still haven't received my item.”
Helpful Report
Posted 2 weeks ago
Mariana Johnson
Verified Buyer
“Lovely bag love it matches whit my jacket. Grasias”
Helpful Report
Posted 2 weeks ago
Keith Whiting
Verified Buyer
“Not received my order and no update since the order was placed. Where is my order.”
Helpful Report
Posted 2 weeks ago
Neil Wilson
Verified Buyer
“I can't give a review as I haven't received the item yet”
Helpful Report
Posted 2 weeks ago
Jacob George
Verified Buyer
“Ordered on Thursday night and paid extra for next day delivery. Delivery still not arrived by Wednesday evening. Tracker info is useless and just says it's still at depot with no live delivery info. Wrote to their customer services and just got a reply to say they were having a nice bank holiday weekend so things are delayed. Appreciate some delay due to bank holiday but this wasn't clear on website and regardless of bank holiday the item should have arrived by now. A small gesture of refunding the difference in premium delivery charge would have been a fair compromise, but this doesn't appear forthcoming.”
Helpful Report
Posted 3 weeks ago
Damien Mckenzie
Verified Buyer
“Great customer service thank you”
Helpful Report
Posted 3 weeks ago
Natterjacks is rated 4.7 based on 2,712 reviews
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