Lame. They posted a photo of a skate deck online that didn’t show the true shape. When arrived I was disappointed, so I called them and asked if I could return for a refund, woman I spoke with said yes - I took it upon myself and returned the deck while being charged £12.12 for postage.
I emailed them asking for a refund on postage as if the board was correct in the first place I wouldn’t have had to send back.
They replied saying they won’t reimburse me the postage as there is a free returns service that they would have provided if asked! But how can I ask about a service I am uninformed about as the person on the phone when I called up never told me.
Wankers. 👎
3 years ago
Natterjacks has a
4.7
average rating
from
2,713
reviews
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