Natterjacks Reviews

4.7 Rating 3,065 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 7th May 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next day delivery on a Friday but didnt attempt to deliver it until the following Wednesday. I say attempt because even though it would fit through the letterbox and I have a 4 foot box with a sign saying “parcels here please “ the driver didnt deliver it because no one was in? So it will come today, almost 1 week since ordering, after costing me £6 for special next day delivery. Not good”

Helpful Report

Posted 20 hours ago

“Couldn’t believe the price of my new vans on sale and very quick delivery too! Will be buying my shoes from here from now on!”

Helpful Report

Posted 1 day ago

“Brilliant service. Free postage too :)”

Helpful Report

Posted 1 day ago

“A very good company to deal with. Kept me up to date with delivery. Parcel arrived in good time.”

Helpful Report

Posted 2 days ago

“Was very please with item purchase, will definitely use again”

Helpful Report

Posted 4 days ago

“Great stuff will be using again”

Helpful Report

Posted 4 days ago

“Very happy with the service, very quick delivery, Thank you, my niece loved her vans.”

Helpful Report

Posted 5 days ago

“Lots of stock, quick delivery, very helpful with in store returns.”

Helpful Report

Posted 5 days ago

“Great price on some Vans. Easy service. Would be nice to have cheaper P&P but overall Excellent!”

Helpful Report

Posted 5 days ago

“Received the product in excellent condition and on time.”

Helpful Report

Posted 1 week ago

“Brilliant easy to deal with. Only thing was I didn’t realise that 24hr delivery isn’t from when you order but when they dispatch . Ty for little extras too . A very nice touch”

Helpful Report

Posted 1 week ago

“Quick delivery, love the sneakers, had a few questions that I emailed about and was replied with correct info very quickly, superb service”

Helpful Report

Posted 1 week ago

“My order arrived quickly and efficiently. Very good leased with my shopping experience with this company.”

Helpful Report

Posted 1 week ago

“Great service would use again”

Helpful Report

Posted 1 week ago

“First class product,price and service what’s not too like thanks”

Helpful Report

Posted 2 weeks ago

“I ordered two pairs or trainers abd was told they’d turn up today but haven’t not happy 😡”

Helpful Report

Posted 2 weeks ago

“Great shop and super helpful when I called the store to get some advice regarding a purchase. They also have lots of options for delivery such as store pick-up or next day. I highly recommend the store!”

Helpful Report

Posted 2 weeks ago

“Very good service with quick delivery. Was nice being able to find the shoes that were out of stock on the manufactures website”

Helpful Report

Posted 2 weeks ago

“Brilliant trainers delivered quickly. Thanks”

Helpful Report

Posted 2 weeks ago

“Parcels late even tho paid for 48 service”

Helpful Report

Posted 2 weeks ago

Natterjacks is rated 4.7 based on 3,065 reviews