Natterjacks Reviews

4.7 Rating 2,862 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd August 2024

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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Posted 18 hours ago

“Speedy delivery, well packaged and the correct product. Other retailers don’t always get this right! Thank you and I’ll use you again.”

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Posted 1 day ago

“Excellent service . Would do business again”

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Posted 3 days ago

“awesome 🤙🤙”

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Posted 4 days ago

“Bought my son a new skateboard for his 11th Birthday. Very happy with my purchase. Staff was amazing dealing with any issues regarding my address. Highly recommend this store.”

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Posted 4 days ago

“Love Natterjacks. Website is great, staff in store always very helpful. Been shopping here for, probably, 30 years. Great customer service from 3 x shops and the warehouse too. (Only small thing I’d possibly change is the courier from APC to someone like DPD) Occasionally when I’m not in APC often will take back to warehouse, where as someone like DPD would just leave in a safe place) Other than that would give Natterjacks 10/10”

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Posted 4 days ago

“The service was impeccable, the item purchased was perfect in size and colour. I am very pleased about the way in which my order was addressed and delivered no delay.”

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Posted 6 days ago

“Bought a pair of shoes a week ago, not heard anything since... So can't review”

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Posted 6 days ago

“Fab service and great trainers”

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Posted 1 week ago

“Really good value, chuffed to bits with my Vans”

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Posted 1 week ago

“Items were dispatched quickly after ordering and arrived really fast. Exactly as described and what my son wanted. Will use again and highly recommend”

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Posted 1 week ago

“Very good service. Thank you!”

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Posted 1 week ago

“Great prices super fast delivery”

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Posted 1 week ago

“great product, prompt delivery, will definetly reccomend”

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Posted 1 week ago

“Ordered items never received Royal Mail delivered else where”

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Posted 1 week ago

“Really nice bag and came on time”

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Posted 1 week ago

“Great choices and very helpful customer service”

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Posted 1 week ago

“Came a little late but phoned and Louis kept me up to date on the package so thankyou for that”

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Posted 1 week ago

“Easy to order from and great communication from start to finish. Love my new NB trainers.”

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Posted 1 week ago

“Easy checkout process and good selection with competitive pricing. Estimated delivery date was not correct and parcel a few days late. Minimal issues but would be useful to know more realistically when to expect product.”

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Posted 1 week ago

Natterjacks is rated 4.7 based on 2,862 reviews