Natterjacks Reviews

4.7 Rating 3,212 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant Service, Brilliant Prices, Great Company! Will be using you guys again!!! :)”

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Posted 7 years ago

“Great sale price. Ordering was a breeze. International Courier wanted extra fee for final delivery but after discussion with customer service we organised alternative delivery address. Customer service very helpful in working through this so top marks for helpfulness. I'm very happy with the jacket and whole buying experience.”

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Posted 7 years ago

“Very good service, came quickly and loved the item.”

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Posted 7 years ago

“Great website and nice personal correspondance, cheers”

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Posted 7 years ago

“Great products and good customer attention.”

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Posted 7 years ago

“Great customer service, super fast delivery, lovely purchase, thank you.”

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Posted 7 years ago

“AAA+ online shop I' m very satisfied shoes are new and in perfect condition, fast shipping to Italy.”

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Posted 7 years ago

“Prompt deliveries excellent merchandise”

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Posted 7 years ago

“Looking for stussy xxl”

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Posted 7 years ago

“very nice cloth”

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Posted 7 years ago

“Great! fast delivery”

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Posted 7 years ago

“Ruddy marvellous service!!!”

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Posted 7 years ago

“Online purchase was a breeze, very user friendly.”

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Posted 7 years ago

“Natterjacks is amazing for products and customer service. I have been shopping here online for years and they never disappoint! Great range of shoes that me and my kids are in to... Nike SB, Nike range is really good. Loads of other brands that I am sure are equally well stocked. Postage is secure and prompt and their communication is excellent. Thanks a lot. This is the benchmark for online shopping!!”

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Posted 7 years ago

“Overnight shipping meant they came the next morning. I had been hunting all over for the Marvel x Vans trainers and Natterjacks saved the day! With this service I will definitely be using them again!”

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Posted 7 years ago

“Postage was very prompt! Good quality product and plenty of updates throughout... Can't fault it!”

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Posted 7 years ago

“Got to say an outstanding service all round. From purchase to delivery was faultless!!”

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Posted 7 years ago

“Good job !”

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Posted 7 years ago

“The first time I’ve shopped with natterjacks and it won’t be the last as the experience was first class. Delivery very fast and item as described.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Natterjacks is rated 4.7 based on 3,212 reviews