Natterjacks Reviews

4.7 Rating 3,204 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order my son trainers and came on time”

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Posted 2 days ago

“Excellent service, I haven't bought from them before but I was very impressed.”

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Posted 2 days ago

“Very happy with ease of ordering online and delivery service.”

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Posted 5 days ago

“product selection & price was just the job! delivery super quick next day less than 24 hrs”

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Posted 6 days ago

“So far, you’ve managed to fail twice to deliver. Driver ignored the online instructions and my son on the ring doorbell asking them to leave it with the nearest house No. 36. Then complete failure after saying it would’ve here yesterday between 14:11 & 16:11. It’s my daughter’s Christmas present!”

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Posted 6 days ago

“Great quality goods, well happy, highly recommend.”

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Posted 1 week ago

“Fantastic shops with the biggest collection of clothes I have ever seen - Perfect”

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Posted 1 week ago

“It was a toss up between two Patagonia flannel shirts when I bought one some months ago so I had given up hope of finding the other one again - no need to worry as Natterjacks had it in the size and colour I wanted and even had it at a significant reduction! Better than that they dispatched it immediately so I could put in in my luggage for my holiday the day after - excellent service.”

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Posted 1 week ago

“I don’t even have my order yet.”

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Posted 1 week ago

“Excellent service, great communication and speedy delivery! Carry on the good work Thank you”

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Posted 1 week ago

“Great seller.”

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Posted 1 week ago

“Very good service as could not get size required on high street”

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Posted 1 week ago

“Order as advertised and very prompt delivery, very impressed would definitely shop here again.”

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Posted 2 weeks ago

“Great service and quick delivery as always.”

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Posted 2 weeks ago

“Very fast service , will use again”

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Posted 2 weeks ago

“Easy to use website and quick delivery”

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Posted 2 weeks ago

“Great swift delivery lovely item”

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Posted 2 weeks ago

“Great online store, with a great choice of products, fast delivery, highly recommended,”

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Posted 2 weeks ago

“I just love Natterjacks! They have the most amazing range across their stores and their staff are always helpful, friendly and a pleasure to deal with both in person and when ordering online. I emailed them with a query I had about how I could arrange for an online order ti bedelivered to their store so that I could collect it in person, and they reponded almost immediately...more than once. I've never had a bad experience shopping with them. Great shop and great staff. Love 'em!”

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Posted 2 weeks ago

“Good welcome offer for signing up and availability of the hoodie I was after too. Only downside was their courier who took several days to deliver.”

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Posted 2 weeks ago

Natterjacks is rated 4.7 based on 3,204 reviews