Natterjacks Reviews

4.7 Rating 3,122 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not arrived yet despite Royal Mail emailing me with delivery dates on 2 separate occasions/days so unfortunately I can’t review the product.”

Helpful Report

Posted 7 hours ago

“I've been asked to write a review but my order has not turned up yet. I understand its a problem with royal mail but going by other reviews I'm not sure...I ordered some items for a holiday but looks like theyre not turning up on time”

Helpful Report

Posted 10 hours ago

“very happy”

Helpful Report

Posted 1 day ago

“Great service. Arrived in 2 days”

Helpful Report

Posted 3 days ago

“Order arrived in good time. The price was the best I’d seen for these trainers”

Helpful Report

Posted 3 days ago

“Really lovely ice cream tshirt bought for my grandson.He hasn't tried it on yet as it's a Birthday present but his older brother thinks it looks great(sent a photo)Always easy to order from Natterjacks and easy to collect.Great selection of clothes.”

Helpful Report

Posted 4 days ago

“Staff are always attentive, and helpful. If looking for a product that I have seen online, staff quickly find the product; even if it has to be recovered from the off site storage unit.”

Helpful Report

Posted 5 days ago

“Great quality board shorts, and fast delivery, thanks!”

Helpful Report

Posted 5 days ago

“Quick delivery and despatch, great value and packaged well, highly recommend! Thank you :)”

Helpful Report

Posted 5 days ago

“Very good and didn't take long to get here”

Helpful Report

Posted 6 days ago

“Trainers, perfect and quick delivery”

Helpful Report

Posted 1 week ago

“Amazing service”

Helpful Report

Posted 1 week ago

“Delivery was very good. Shoes were great, just too big for me. I’m not too happy about having to pay £5.00 for delivery and then having to pay to return them for a refund as well. Then you take £5.00 off the refund you give. That’s £15.00 extra you take to what the original price was. That, I think is a bit over the top and I won’t be buying from you again. Sorry!”

Helpful Report

Posted 1 week ago

“Excellent service, very reasonably priced!”

Helpful Report

Posted 2 weeks ago

“I’m genuinely satisfied and impressed with everything about this website — from the layout and ease of use to the outstanding service. My order arrived incredibly fast, much sooner than expected, and everything was exactly as described. The items were heavily discounted, yet clearly 100% authentic, which is rare these days. It’s honestly one of the best online shopping experiences I’ve had. I’ll definitely be returning for more — highly recommended!”

Natterjacks 5 star review on 22nd July 2025

Helpful Report

Posted 2 weeks ago

“Quick dispatched and delivered, great packaging, great quality item at a fantastic price.”

Helpful Report

Posted 2 weeks ago

“Very happy, very helpful.when I had a small issue. Great customer service.”

Helpful Report

Posted 3 weeks ago

“Plenty of choice and available stock. Ordered trainers, seamless transaction and delivery. Thank you”

Helpful Report

Posted 3 weeks ago

“Great staff in store - always so helpful and friendly. Online orders work great - click and collect orders have been ready next day every time.”

Helpful Report

Posted 3 weeks ago

“Really pleased with order . Came promptly and was well packaged”

Helpful Report

Posted 4 weeks ago

Natterjacks is rated 4.7 based on 3,122 reviews