Natterjacks Reviews

4.7 Rating 3,094 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 7th May 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quick delivery and well prices item. Very happy with the service”

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Posted 22 hours ago

“Extremely good.”

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Posted 3 days ago

“Great Skateboard deck”

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Posted 1 week ago

“Great gear. Nice vibe.”

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Posted 1 week ago

“I had never used this company before & was a bit wary but my son wanted some specific sliders & Natterjacjs had them in stock at a gud price so I ordered. Very gud service with tracked delivery & updates from Royal Mail. Arrived as ordered in gud packaging so v plsd”

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Posted 2 weeks ago

“Great service from ordering to delivery. Best price on web for the shoes I wanted. Very fast delivery and kept updated.”

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Posted 2 weeks ago

“Really exemplary service.b I was collecting some pairs of VANS for my granddaughters birthday. Sadly, being disabled and unable to find a parking space near the collection point in Kingston I called the store, or what I thought was the store and ended up talking to one of the staff members on his personal mobile. Blown away by the fact that he said "give me two minutes I'll have one more bite on my sandwich and I'll bring them out to you". What a great gesture and I will certainly shop at Natterjacks in the future. Thank you so very much.”

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Posted 2 weeks ago

“Great clothes at a great price with quick delivery what’s not to like I will be recommending you shop here”

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Posted 2 weeks ago

“Excellent products and service . Love this shop”

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Posted 2 weeks ago

“Kept upto date with delivery, which was quick! Order was perfect, would definitely use again.”

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Posted 2 weeks ago

“Hey, These guys were super friendly and followed up an email with a phone call to make sure I got a refund quickly! Would defo order from them again!”

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Posted 3 weeks ago

“I went into the Kingston store on Sunday and bought a couple of bits and the chap working in there was brilliant and really helpful. I bought a sweatshirt for my husband but I like it so much, I am keeping it :)”

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Posted 3 weeks ago

“Great service - fast delivery - will definitely buy from here again 👍”

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Posted 3 weeks ago

“Great prices.”

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Posted 3 weeks ago

“Great selection. Customer care is also obviously taken very seriously here. The team reached out to me to let me know there was a very minor imperfection on one of the shoes, sending pictures and checking if I was happy to receive them or if I wanted to change my order. Super friendly and helpful 👌 Also packaging and delivery was top notch. Will 100% be buying from here again!”

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Posted 3 weeks ago

“I was a bit sceptical to order as I never heard of the store before but after a quick google search I decided to give it a go and I’m glad I did I received my item only a couple days after ordering and the item was as described and genuine, I will now be a regular customer.”

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Posted 4 weeks ago

“Been a customer on and off for years and they’ve always been good. Great service, quick delivery!”

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Posted 1 month ago

“Good as described”

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Posted 1 month ago

“Quick delivery. Perfect trainers. Good website.”

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Posted 1 month ago

“I am shocked how quickly they delivered the shoes to me and exactly what I wanted 5 🌟”

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Posted 1 month ago

Natterjacks is rated 4.7 based on 3,094 reviews