Natterjacks Reviews

4.7 Rating 3,212 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great item at excellent price. Good Comms and delivery. Highly recommend.”

Helpful Report

Posted 6 days ago

“Aside from the parcel being delayed due to the weather, obviously that wasn't the shops fault, the main reason for the 3 stars and not 5 is the packaging. When it eventually arrived one of the items was split open and its contents were just rattling around inside the unprotected envelope the items were sent in. If the small rip that was on the envelope was slightly bigger, the items would've just fallen out. I would have expected at least some bubble wrap or at least more than just a paper envelope to have been used when sending multiple skateboard parts.”

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Posted 1 week ago

“Staff amazing. Good cool kit. Only go-to independent shop in Kingston worth visiting. Natterjacks, call me about Stan Ray jeans please. Cheers”

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Posted 1 week ago

“Fabulous, ordered from here after getting the wrong item from a different retailer. Natterjacks delivered the correct item within two days and it was no hassle at all. Really impressed and will shop with you again!”

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Posted 1 week ago

“Quick delivery 👍”

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Posted 2 weeks ago

“Very good service.Obtianed high quality bag at competitive price”

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Posted 2 weeks ago

“My item hasn't even come yet”

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Posted 2 weeks ago

“Bought some lakai shoes for my boyfriend and he absolutely loves them! No trouble finding or ordering them and they shipped out very fast.”

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Posted 2 weeks ago

“Order my son trainers and came on time”

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Posted 3 weeks ago

“Excellent service, I haven't bought from them before but I was very impressed.”

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Posted 3 weeks ago

“Very happy with ease of ordering online and delivery service.”

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Posted 4 weeks ago

“product selection & price was just the job! delivery super quick next day less than 24 hrs”

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Posted 4 weeks ago

“So far, you’ve managed to fail twice to deliver. Driver ignored the online instructions and my son on the ring doorbell asking them to leave it with the nearest house No. 36. Then complete failure after saying it would’ve here yesterday between 14:11 & 16:11. It’s my daughter’s Christmas present!”

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Posted 4 weeks ago

“Great quality goods, well happy, highly recommend.”

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Posted 1 month ago

“Fantastic shops with the biggest collection of clothes I have ever seen - Perfect”

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Posted 1 month ago

“It was a toss up between two Patagonia flannel shirts when I bought one some months ago so I had given up hope of finding the other one again - no need to worry as Natterjacks had it in the size and colour I wanted and even had it at a significant reduction! Better than that they dispatched it immediately so I could put in in my luggage for my holiday the day after - excellent service.”

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Posted 1 month ago

“I don’t even have my order yet.”

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Posted 1 month ago

“Excellent service, great communication and speedy delivery! Carry on the good work Thank you”

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Posted 1 month ago

“Great seller.”

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Posted 1 month ago

“Very good service as could not get size required on high street”

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Posted 1 month ago

Natterjacks is rated 4.7 based on 3,212 reviews