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Natterjacks Reviews

4.7 Rating 3,084 Reviews
92 %
of reviewers recommend Natterjacks
4.7
Based on 3,084 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Natterjacks Reviews

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 7th May 2025
Chloe Bowbrick
Natterjacks 5 star review on 2nd May 2025
Anonymous
Natterjacks 5 star review on 23rd December 2024
Saleh Badyan
Natterjacks 5 star review on 18th October 2024
Sian Taylor
Natterjacks 5 star review on 12th October 2024
Jonathan Gurnham
Natterjacks 5 star review on 2nd October 2024
Mark Munslow
Natterjacks 5 star review on 23rd August 2024
Alfie Chubb
139
Anonymous
Anonymous  // 01/01/2019
Hey, These guys were super friendly and followed up an email with a phone call to make sure I got a refund quickly! Would defo order from them again!
Helpful Report
Posted 1 day ago
I went into the Kingston store on Sunday and bought a couple of bits and the chap working in there was brilliant and really helpful. I bought a sweatshirt for my husband but I like it so much, I am keeping it :)
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Posted 2 days ago
Great service - fast delivery - will definitely buy from here again 👍
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Posted 5 days ago
Great prices.
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Posted 5 days ago
Great selection. Customer care is also obviously taken very seriously here. The team reached out to me to let me know there was a very minor imperfection on one of the shoes, sending pictures and checking if I was happy to receive them or if I wanted to change my order. Super friendly and helpful 👌 Also packaging and delivery was top notch. Will 100% be buying from here again!
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Posted 6 days ago
I was a bit sceptical to order as I never heard of the store before but after a quick google search I decided to give it a go and I’m glad I did I received my item only a couple days after ordering and the item was as described and genuine, I will now be a regular customer.
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Posted 1 week ago
Been a customer on and off for years and they’ve always been good. Great service, quick delivery!
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Posted 1 week ago
Good as described
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Posted 1 week ago
Quick delivery. Perfect trainers. Good website.
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Posted 1 week ago
I am shocked how quickly they delivered the shoes to me and exactly what I wanted 5 🌟
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Posted 1 week ago
Service and delivery etc. very swift and efficient unfortunately excellent product received was for women rather than men so will need to be returned.
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Posted 1 week ago
Bought kids vans of Natterjacks at a great price. Fast delivery........
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Posted 2 weeks ago
Excellent service very pleased
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Posted 2 weeks ago
Great ordering process and speedy responses. Really impressed with how easy it all was. On the same day I also did a bit of trainer shopping, tries different ones in different shops. Always brilliant care from staff and always such an excellent range regardless of which store you're in. Highlight is always having a catch up with Dave at the skate shop too. Will be back for a pair of Kahu I like for summer.
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Posted 2 weeks ago
Unbelievable service. I bought a load of stuff out off the amazing sale that was running. All top quality gear at amazing prices. Natterjacks is a favourite of mine.
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Posted 2 weeks ago
Ordered, paid, arrived in 3 days within timeslot. I hate shopping and this process took 10 minutes, 8 minutes of which were deciding what i wanted to buy to put on my feet. Sorted for another year.
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Posted 3 weeks ago
Excellente
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Posted 3 weeks ago
Wouldn’t know how to improve as it’s my first time buy everything went good keep informed arrived on time
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Posted 3 weeks ago
Very good quality and prompt delivery. Impressed 💯
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Posted 3 weeks ago
Paid for next day delivery on a Friday but didnt attempt to deliver it until the following Wednesday. I say attempt because even though it would fit through the letterbox and I have a 4 foot box with a sign saying “parcels here please “ the driver didnt deliver it because no one was in? So it will come today, almost 1 week since ordering, after costing me £6 for special next day delivery. Not good
Helpful Report
Posted 4 weeks ago
Natterjacks is rated 4.7 based on 3,084 reviews