Natterjacks Reviews

4.7 Rating 3,224 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, good quality and prompt delivery.”

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Posted 5 days ago

“Bought a skate deck for my sons birthday and upon opening the package, noticed I'd been sent the incorrect colour to what I had ordered. After sending an email (which was replied to pretty fast to be fair), was told to send it back and place a new order as they still had what I originally ordered in stock and I would be refunded in full as this was an error at their end - all good, item sent back and new order placed. I then received an email saying what I ordered again was damaged and in an unsellable condition and had that order cancelled. Although I have now been refunded for both orders, (again, done pretty quickly), as this was my first time using Natterjacks, it has put me off and probably wouldn't use them again unfortunately. I have given three stars due to the good email response and refund times and obviously can't judge the physical shops which I'm sure would be great.”

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Posted 6 days ago

“Best shop for anything cool! Online has a great filter to help search out gems. But if you have the time, go for a proper rummage at their shops. Natterjacks is just brilliant!”

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Posted 1 week ago

“The trainers were delivered in fast time and excellently packaged to protect the product. Item is new and delivered in new prestine condition.”

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Posted 1 week ago

“Never heard of Natterjacks before but they had the trousers we wanted at a good price. Great informed service before we received them. Will use this company again.”

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Posted 1 week ago

“Excellent all round. Many thanks”

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Posted 1 week ago

“Excellent service. My order was delivered on time as stated by Natterjacks.”

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Posted 1 week ago

“5* service and quality of products.”

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Posted 1 week ago

“Great shop.Packed well and fast.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“Very happy quick postage excellent price will use again”

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Posted 2 weeks ago

“Great fast service, would definitely recommend”

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Posted 2 weeks ago

“Great item at excellent price. Good Comms and delivery. Highly recommend.”

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Posted 3 weeks ago

“Aside from the parcel being delayed due to the weather, obviously that wasn't the shops fault, the main reason for the 3 stars and not 5 is the packaging. When it eventually arrived one of the items was split open and its contents were just rattling around inside the unprotected envelope the items were sent in. If the small rip that was on the envelope was slightly bigger, the items would've just fallen out. I would have expected at least some bubble wrap or at least more than just a paper envelope to have been used when sending multiple skateboard parts.”

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Posted 1 month ago

“Staff amazing. Good cool kit. Only go-to independent shop in Kingston worth visiting. Natterjacks, call me about Stan Ray jeans please. Cheers”

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Posted 1 month ago

“Fabulous, ordered from here after getting the wrong item from a different retailer. Natterjacks delivered the correct item within two days and it was no hassle at all. Really impressed and will shop with you again!”

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Posted 1 month ago

“Quick delivery 👍”

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Posted 1 month ago

“Very good service.Obtianed high quality bag at competitive price”

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Posted 1 month ago

“My item hasn't even come yet”

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Posted 1 month ago

“Bought some lakai shoes for my boyfriend and he absolutely loves them! No trouble finding or ordering them and they shipped out very fast.”

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Posted 1 month ago

Natterjacks is rated 4.7 based on 3,224 reviews