Natterjacks Reviews

4.7 Rating 2,894 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,894 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 12th October 2024

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted a pair of vans I saved 40 pounds of natterjacks really quick service too”

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Posted 1 day ago

“Ordered 4 tee shirts for Christmas presents for my grandsons.All high quality and picked them up the next day at the store.Great shop with a big collection of clothes and lovely staff.”

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Posted 2 days ago

“Very pleased with the delivery service. Arrived safely and on time. Which was in the allocated time slot. The items themselves were all packed well and they are just what my grandson wanted for his present.”

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Posted 2 days ago

“Easy purchase process and item sent and delivered quickly. It was well packaged up.”

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Posted 2 days ago

“Saw lots of negative reviews and comments on sites which nearly put me off ordering. Took the risk and the service was fantastic and my item which wasn’t in stock anywhere else in the country arrived 5 days later.”

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Posted 3 days ago

“Great service 2nd time I've ordered from natterjack everything was in great condition trainers were fantastic couldn't ask for more”

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Posted 3 days ago

“Bought two pairs of Salomon xt6’s for a excellent price well packaged good courier service would recommend five *****”

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Posted 3 days ago

“Item arrived within time frame stated, no concerns with purchased order, price was also very reasonable.”

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Posted 1 week ago

“Fantastic service both online and instore.”

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Posted 1 week ago

“Staff were super helpful when exchanging jumpers to a different size.”

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Posted 1 week ago

“Great good prompt delivery friendly service.”

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Posted 1 week ago

“Ordered two items, payed for both then was sent an email the next day stating that one of the two items were actually sold out, and that I would receive a refund “in a few moments”. Three days later I still haven’t received anything, after writing them an email with their response being “it has been rectified”. It hasn’t. I’m still waiting for my money back, the other item has even arrived now and I’m still waiting for my money back.”

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Posted 1 week ago

“Great deal on Fred Perry shirt. Prompt delivery and really well packaged. Would definitely use again.”

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Posted 1 week ago

“Quick delivery happy the top Packaging was abit weird in a carrier bag then in plastic wrap . But happy with the top .”

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Posted 1 week ago

“Il pacco è arrivato in tempo le scarpe sono come abbiamo aspettato. Un grande grazie ❤️”

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Posted 1 week ago

“Very helpful - with a great choice of clothes, bags and apparel”

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Posted 2 weeks ago

“Delivered in good time and was packaged very neatly. Very good service. Had issues with the website crashing though when trying to make the purchase.”

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Posted 2 weeks ago

“My trainers arrived and I'm very happy with them, I also liked the Adidas box was boxed inside another box!”

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Posted 2 weeks ago

“Fantastic customer service”

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Posted 2 weeks ago

“Was unsure about natterjacks as I had seen bad reviews but I found they're service to be great as they emailed me about the shoes being slightly discoloured and made sure I was aware and asked if I still wanted that order. Came on time and they updated me on its status along the way. Will be using this website again”

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Posted 2 weeks ago

Natterjacks is rated 4.7 based on 2,894 reviews