Natterjacks Reviews

4.7 Rating 2,862 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd August 2024

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went well with this purchase, very well packed and arrived on time , excellent thank you .”

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Posted 2 weeks ago

“Delighted with my purchase. Came quick and I was kept up to date with all aspects of the delivery. Will certainly order again!”

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Posted 2 weeks ago

“Great range of clothes and quick delivery.”

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Posted 2 weeks ago

“Very good quality and quick delivery. Good communication would recommend.”

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Posted 2 weeks ago

“very pleased, super quick post. all good.”

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Posted 2 weeks ago

“ordered my parcel 6 days ago and still hasn’t been shipped.”

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Posted 2 weeks ago

“Still waiting for my delivery. Sent a message to enquire and received please give us a review from a bot !!!”

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Posted 2 weeks ago

“Can’t really write a review yet as not yet received my item.was easy to order package hassle free.Thank You.”

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Posted 2 weeks ago

“Excellent service. I rang to check about sizing before I placed an order and spoke with a very helpful man. It was easy to place the order and my vans arrived quickly. They were packaged really well and are fit me perfectly. The best price I found them from here too. I would definitely do her again!”

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Posted 2 weeks ago

“Sale items are priced well, none sale items are quite expensive compared to alternative shops, as I've mentioned on the returns paper "All my Salomon footwear are size 8.5 & fit perfect" These shoes are far too small??, a charge for returning / paying for a return apart from a change of mind is unfair & unacceptable, you have your policies & I have mine, it's my first & last purchase with Natterjacks Posting return on Friday”

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Posted 3 weeks ago

“Great at rapid communication as there was a problem with my card.. easily sorted and a stress free experience with prompt delivery.. well pleased with my purchase 5*”

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Posted 3 weeks ago

“Natterjacks is a local gem. Amazing product range. Great vibe and customer service. Should be on local heritage list”

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Posted 3 weeks ago

“Great product delivered only a few days after my order was placed! Thank you for the great service.”

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Posted 3 weeks ago

“Great service, great product”

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Posted 3 weeks ago

“Placed this order via the internet received within 6 days via royal mail. Shorts were excellent just what I wanted for a present. I was quite worried due to reviews but I found the whole process fine, no problems would certainly shop with Natterjacks again.”

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Posted 3 weeks ago

“great service banging”

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Posted 3 weeks ago

“Website could be better in that when I put my details in it should have said you are a previous customer not we do not recognise your name and email. That way I could have gone down the right route. Other than that my Son loves your store and likes to buy from you. You were helpful when I spoke to you.”

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Posted 4 weeks ago

“Prompt and efficient.”

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Posted 1 month ago

“Received a Patagonia coat for my son’s birthday, cannot comment on garment as Son has not received the gift yet. My only suggestion coming from a retail background is maybe it could have wrapped nicely in a box or tissue for an expensive item, instead of just a bag!”

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Posted 1 month ago

“Great service! Received order 3 days later perfect! Love the shop in Kingston! Brilliant window display and lovely pleasant helpful staff”

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Posted 1 month ago

Natterjacks is rated 4.7 based on 2,862 reviews