Natterjacks Reviews

4.7 Rating 3,131 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service”

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Posted 3 weeks ago

“Delivery was very good. Shoes were great, just too big for me. I’m not too happy about having to pay £5.00 for delivery and then having to pay to return them for a refund as well. Then you take £5.00 off the refund you give. That’s £15.00 extra you take to what the original price was. That, I think is a bit over the top and I won’t be buying from you again. Sorry!”

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Posted 3 weeks ago

“Excellent service, very reasonably priced!”

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Posted 1 month ago

“I’m genuinely satisfied and impressed with everything about this website — from the layout and ease of use to the outstanding service. My order arrived incredibly fast, much sooner than expected, and everything was exactly as described. The items were heavily discounted, yet clearly 100% authentic, which is rare these days. It’s honestly one of the best online shopping experiences I’ve had. I’ll definitely be returning for more — highly recommended!”

Natterjacks 5 star review on 22nd July 2025

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Posted 1 month ago

“Quick dispatched and delivered, great packaging, great quality item at a fantastic price.”

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Posted 1 month ago

“Very happy, very helpful.when I had a small issue. Great customer service.”

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Posted 1 month ago

“Plenty of choice and available stock. Ordered trainers, seamless transaction and delivery. Thank you”

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Posted 1 month ago

“Great staff in store - always so helpful and friendly. Online orders work great - click and collect orders have been ready next day every time.”

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Posted 1 month ago

“Really pleased with order . Came promptly and was well packaged”

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Posted 1 month ago

“Great item! Just as pictured, this was my first time purchasing from this store and it wont be the last. Postage was reasonable and packaging was sealed and very secure. Great value for money! the item arrived before the arrival time! Thank you. I will definitly be purchasing more items from this store!”

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Posted 1 month ago

“Ordered a t-shirt and 3 pairs of vans socks all goods fine shipping good and well packaged THANKS”

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Posted 1 month ago

“Easy to shop”

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Posted 1 month ago

“Amazing service stock is The Best . Always use The Natterjacks . Shoppin here for ages stock amazing staff great .”

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Posted 1 month ago

“I DONT HAVE MY ORDER YET.”

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Posted 1 month ago

“Wow wow and wow sgsin when I spoke to Ron confirming the despatch date I spoke to him about these vintage Fila tops which I had back in college nearly 40 years ago it was lovely sharing that with him and he was very interested in the history great people great prices super Natterjacks God bless you have a lovely blessed day 🙏👍🌹”

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Posted 1 month ago

“Great item great price and fast delivery”

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Posted 1 month ago

“Great product offered at a good price. They dispatched in good time and the item arrived without a hitch!”

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Posted 1 month ago

“Great quick delivery and well prices item. Very happy with the service”

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Posted 1 month ago

“Extremely good.”

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Posted 2 months ago

“Great Skateboard deck”

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Posted 2 months ago

Natterjacks is rated 4.7 based on 3,131 reviews