Natterjacks Reviews

4.7 Rating 2,918 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing serviice, delivery on time within a few days and cheaper than other retailers, will definitely use again”

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Posted 4 weeks ago

“I have bought from Natterjacks on 3 occasions in the last year, and each time the service is exemplary. The staff are the most helpful staff I have come across in a while, going the extra mile to ensure I am happy with my purchaes. Evereything about my experience when shopping at Natterjacks is an absolute pleasure.”

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Posted 4 weeks ago

“Was a bit concerned about the bad reviews for Natterjacks. However I decided to order some trainers & they was delivered next day with no issues. Happy with the service provided & don’t be put off.”

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Posted 1 month ago

“Great choices at competitive prices Excellent customer services”

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Posted 1 month ago

“I wanted a pair of vans I saved 40 pounds of natterjacks really quick service too”

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Posted 1 month ago

“Ordered 4 tee shirts for Christmas presents for my grandsons.All high quality and picked them up the next day at the store.Great shop with a big collection of clothes and lovely staff.”

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Posted 1 month ago

“Very pleased with the delivery service. Arrived safely and on time. Which was in the allocated time slot. The items themselves were all packed well and they are just what my grandson wanted for his present.”

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Posted 1 month ago

“Easy purchase process and item sent and delivered quickly. It was well packaged up.”

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Posted 1 month ago

“Saw lots of negative reviews and comments on sites which nearly put me off ordering. Took the risk and the service was fantastic and my item which wasn’t in stock anywhere else in the country arrived 5 days later.”

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Posted 1 month ago

“Great service 2nd time I've ordered from natterjack everything was in great condition trainers were fantastic couldn't ask for more”

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Posted 1 month ago

“Bought two pairs of Salomon xt6’s for a excellent price well packaged good courier service would recommend five *****”

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Posted 1 month ago

“Item arrived within time frame stated, no concerns with purchased order, price was also very reasonable.”

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Posted 1 month ago

“Fantastic service both online and instore.”

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Posted 1 month ago

“Staff were super helpful when exchanging jumpers to a different size.”

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Posted 1 month ago

“Great good prompt delivery friendly service.”

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Posted 1 month ago

“Ordered two items, payed for both then was sent an email the next day stating that one of the two items were actually sold out, and that I would receive a refund “in a few moments”. Three days later I still haven’t received anything, after writing them an email with their response being “it has been rectified”. It hasn’t. I’m still waiting for my money back, the other item has even arrived now and I’m still waiting for my money back.”

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Posted 1 month ago

“Great deal on Fred Perry shirt. Prompt delivery and really well packaged. Would definitely use again.”

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Posted 1 month ago

“Quick delivery happy the top Packaging was abit weird in a carrier bag then in plastic wrap . But happy with the top .”

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Posted 1 month ago

“Il pacco è arrivato in tempo le scarpe sono come abbiamo aspettato. Un grande grazie ❤️”

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Posted 1 month ago

“Very helpful - with a great choice of clothes, bags and apparel”

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Posted 1 month ago

Natterjacks is rated 4.7 based on 2,918 reviews