Natterjacks Reviews

4.7 Rating 2,918 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Natterjacks. Website is great, staff in store always very helpful. Been shopping here for, probably, 30 years. Great customer service from 3 x shops and the warehouse too. (Only small thing I’d possibly change is the courier from APC to someone like DPD) Occasionally when I’m not in APC often will take back to warehouse, where as someone like DPD would just leave in a safe place) Other than that would give Natterjacks 10/10”

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Posted 2 months ago

“The service was impeccable, the item purchased was perfect in size and colour. I am very pleased about the way in which my order was addressed and delivered no delay.”

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Posted 2 months ago

“Bought a pair of shoes a week ago, not heard anything since... So can't review”

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Posted 2 months ago

“Fab service and great trainers”

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Posted 2 months ago

“Really good value, chuffed to bits with my Vans”

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Posted 2 months ago

“Items were dispatched quickly after ordering and arrived really fast. Exactly as described and what my son wanted. Will use again and highly recommend”

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Posted 2 months ago

“Very good service. Thank you!”

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Posted 2 months ago

“Great prices super fast delivery”

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Posted 2 months ago

“great product, prompt delivery, will definetly reccomend”

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Posted 2 months ago

“Ordered items never received Royal Mail delivered else where”

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Posted 2 months ago

“Really nice bag and came on time”

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Posted 2 months ago

“Great choices and very helpful customer service”

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Posted 2 months ago

“Came a little late but phoned and Louis kept me up to date on the package so thankyou for that”

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Posted 2 months ago

“Easy to order from and great communication from start to finish. Love my new NB trainers.”

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Posted 2 months ago

“Easy checkout process and good selection with competitive pricing. Estimated delivery date was not correct and parcel a few days late. Minimal issues but would be useful to know more realistically when to expect product.”

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Posted 2 months ago

“Everything went well with this purchase, very well packed and arrived on time , excellent thank you .”

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Posted 2 months ago

“Delighted with my purchase. Came quick and I was kept up to date with all aspects of the delivery. Will certainly order again!”

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Posted 2 months ago

“Great range of clothes and quick delivery.”

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Posted 2 months ago

“Very good quality and quick delivery. Good communication would recommend.”

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Posted 2 months ago

“very pleased, super quick post. all good.”

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Posted 2 months ago

Natterjacks is rated 4.7 based on 2,918 reviews