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Natterjacks Reviews

4.7 Rating 2,817 Reviews

92 %

of reviewers recommend Natterjacks

Company Reviews

Product Reviews

4.7

Based on 2,817 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 29th June 2024

Natterjacks 5 star review on 9th April 2024

Mervyn Phillips

Natterjacks 5 star review on 9th March 2024

Natterjacks 5 star review on 27th January 2024

Natterjacks 5 star review on 20th January 2024

Natterjacks 5 star review on 10th August 2023

Natterjacks 5 star review on 5th August 2023

Chantal Yeatman

68

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good all round service”

Posted 2 months ago

“Great service . I would definitely use again”

Posted 2 months ago

“Free delivery for item over £80. The item I bought was £79.99! So I had to pay £5! I don't like that kind of approach to customer service. Also, if the item isn't suitable the customer has to pay for the return. Not impressed. Fortunately the item I bought, a pair of trainers, fitted me so I was able to keep them but Natterjacks won't be my first choice for future purchases”

Posted 2 months ago

“Purchased NB Skater daps for my son. Great service.”

Posted 2 months ago

“grest product, arrived swiftly and all present and correct.”

Posted 2 months ago

“once i ordered my item the delivery was excellent i will be ordering again when i see something i like”

Posted 2 months ago

“No hassles - great shoes - good company to order from. Would use again 👍”

Posted 2 months ago

“Nice and easy to use website. Had what I was looking for in the sale so happy days 👍🏻 quick delivery and well packaged. Would recommend . Thank you”

Posted 2 months ago

“I was delighted to find the trainers I wanted that were out of stock everywhere else I looked! Super easy to order, great price and fast delivery! Thank you!”

Posted 2 months ago

“I ordered some trainers from this website, and the trainers arrived and we're not the colour that I ordered. The colour I received aren't even advertised on their website, I emailed Natterjacks and they assured me my order was correct and offered me to return the item. My issue with this is the order I received isn't advertised and I spent £5.50 on delivery.”

Posted 2 months ago

“Literally no issues what so ever, fast standard delivery & numerous email updates. I was a bit unsure due to the negative reviews but I have absolutely nothing to complain about! Will defo use again :)”

Posted 2 months ago

“Fantastic sliders, great product for the price. Really quick delivery.”

Posted 2 months ago

“Very good and pleased with my purchase thanks”

Posted 2 months ago

“Quick delivery and know your parcel is delivered safely 10/10”

Posted 2 months ago

“Always showing good hospitality and help when needed very knowledgeable with the many brands on offer . Very good shopping. experience”

Posted 2 months ago

“Gem of a shop, after ordering online i went to the shop in Kingston too and was great”

Posted 2 months ago

“Ordered a pair of shoes that were on sale and cannot fault! At first had a few difficulties with check out and payment to which they were super helpful and come back with a quick response and postage was so quick! Will definitely be ordering from again.”

Posted 2 months ago

“Thank you very much for my purchase, the item I purchased was a very hard item to find, but thank you very much Natterjacks having in stock, and my size, it is 100% appreciated, definitely recommend yourselves, and will be back to certainly purchase again, massive thank you”

Posted 2 months ago

“Not as good as I hoped to say the least still waiting for a refund as they missed something and wouldn’t resend it also paid for next day and took 6 small issues but annoying:)”

Posted 2 months ago

“Excellent service and perfect trainers”

Posted 2 months ago

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Natterjacks is rated 4.7 based on 2,817 reviews