Natterjacks Reviews

4.7 Rating 3,009 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is good and fast”

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Posted 2 weeks ago

“Hi Posted quickly but slow posting agent”

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Posted 3 weeks ago

“Always good service and communication from Natterjacks. Nice selection of my favourites and good Sales dept.”

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Posted 1 month ago

“great product, prompt delivery, will definetly reccomend”

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Posted 6 months ago

“Easy checkout process and good selection with competitive pricing. Estimated delivery date was not correct and parcel a few days late. Minimal issues but would be useful to know more realistically when to expect product.”

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Posted 6 months ago

“Website could be better in that when I put my details in it should have said you are a previous customer not we do not recognise your name and email. That way I could have gone down the right route. Other than that my Son loves your store and likes to buy from you. You were helpful when I spoke to you.”

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Posted 6 months ago

“Received a Patagonia coat for my son’s birthday, cannot comment on garment as Son has not received the gift yet. My only suggestion coming from a retail background is maybe it could have wrapped nicely in a box or tissue for an expensive item, instead of just a bag!”

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Posted 7 months ago

“Quick service but I have to say the packaging was a bit over the top. Massive plastic bag. With another large bag inside that all for a pair of socks. But other than that they were good.”

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Posted 8 months ago

“Quality goods at a reasonable price snd delivered before due date”

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Posted 9 months ago

“Great value stocked up on Vans socks for my teens who get through a lot”

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Posted 9 months ago

“Excellent product delivered promptly - would recommend”

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Posted 9 months ago

“Great service - fast delivery - a larger range of 59fifty would be great”

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Posted 9 months ago

“Great service . I would definitely use again”

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Posted 9 months ago

“Always showing good hospitality and help when needed very knowledgeable with the many brands on offer . Very good shopping. experience”

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Posted 9 months ago

“Good service and good value.”

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Posted 10 months ago

“I can't give a review as I haven't received the item yet”

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Posted 11 months ago

“Great customer service thank you”

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Posted 11 months ago

“Everything about the shopping experience was excellent and the product completely as expected. The delivery of the item though was poor. I received notification that the package would be delivered but was given no window within the day of delivery , I waited in all day but package was not delivered. The tracking option was useless as all it did was give package location at sorting offices not where driver was on his journey. Also the delivery options given was just an option to change poscode ( so no way tichange delivery date etc) . This is in contrast to say Amazon deliveries which give proper tracking and multiple emails giving progress updates. I realise this is out of your hands somewhat and still look forward to shopping with you in the future.”

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Posted 1 year ago

“Shoes arrived very quickly, as advertised in good condition”

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Posted 1 year ago

“Great product, sadly faint black mark on tshirt- no time to send back as Xmas pressie. Very noticeable as white tshirt ! However, manufacturers mistake not Natterjacks - have bought various items of clothing before and communication and service and items have been fab”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 3,009 reviews