Natterjacks Reviews

4.7 Rating 3,009 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery 5***** 4/5 Overall because the trousers looked like a much lighter colour on the website.”

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Posted 2 years ago

“GOOOOOOOOOOOOOOD service ! thank s!sdf”

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Posted 2 years ago

“Classsssss”

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Posted 2 years ago

“happy with product etc however when i collected the item from the store it had a tag on for 50% off and i had already paid full price.”

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Posted 2 years ago

“Natterjacks is very simple online purchasing platform with a lot of quality brands.”

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Posted 2 years ago

“Satisfied with the service”

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Posted 3 years ago

“always easy to deal with”

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Posted 3 years ago

“The shoes look amazing, and are comfortable but not all the time. Sometimes the left one hurts in the front of the foot. Never experienced anything like that before but when that’s not happening, the shows feel amazing. Guess it has to get used to my foot but…”

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Posted 3 years ago

Hi, Jerzy We're happy to hear your love of the shoes! We're hoping that with some wear your shoes will become more and more comfortable. Many thanks for supporting us with your purchase Natterjacks

Posted 3 years ago

“Very efficient service sadly the product was too big”

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Posted 3 years ago

“Disappointed that my second purchase code of Review didn’t work on my next order I would like this to be corrected”

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Posted 3 years ago

“Was surprised the two t shirt did not come with plastic cover other than that it was a fast delivery and a good experience shopping with you”

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Posted 3 years ago

“Speedy, reliable service! I would highly recommend this shop to my friends and family! Thanks”

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Posted 3 years ago

“Everything went smoothly and as planned for my order of some Adidas Stan Smith trainers. Natterjacks were the only supplier I could find who had the size and style I wanted.”

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Posted 3 years ago

“I was delighted with the quality of the t-shirts that I purchased and their delivery was within 48 hours. However, some of the bags that the t-shirts were packaged in had holes in and 2 of them had no bags at all. That was a shame as I was giving them as a birthday gift.”

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Posted 3 years ago

“Love the style of clothing, it’s what I want to base my style off for the future, love the retro look combined with big modern brands. Recently ordered a Nike SB T-shirt, great quality, delivery could have been a bit quicker but wasn’t a problem”

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Posted 3 years ago

“Good service! Received email after ordering stating order wasnt in stock but would be delivered at the earliest opportunity, missed an email in my spam communicating this, overall good service”

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Posted 3 years ago

“Bought 3 items however delivery was delayed but they kept good contact. When the item arrived they contacted me to let me know it had a Sunfad and if I still wanted it they would reduce the price for the damage. I found this good service as less reputable companies may have just sent the product with quality checks. Very happy with my purchases and would be 5 stars if it wasn't for the delay in receiving.”

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Posted 3 years ago

Hi Finlay, Thank you very much for your kind words and honesty!

Posted 3 years ago

“The customer service was excellent as I had issues with a discount code I had so called the store and they were more than happy to help. Despite the fact they were extremely busy I still received my order in good time. I would have given 5 stars but the items were not wrapped and as they are a gift, it was a little disappointing.”

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Posted 3 years ago

“Great store, great stock and helpful staff, been going since the 90s, and glad to see it's still going.”

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Posted 3 years ago

“Website easy to use. No stress shopping and I love the good quality product. Parcel arrived quickly.”

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Posted 3 years ago

Natterjacks is rated 4.7 based on 3,009 reviews