Natterjacks Reviews

4.7 Rating 3,009 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and dispatch from Natterjacks was great - smooth and efficient. But the delivery service used in my area (Suffolk) was poor. A shame as it made the delivery charge seem very expensive for a delayed delivery.”

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Posted 3 years ago

“Very quick delivery of the package, which was securely wrapped. I'm very happy with the product (the first I've ordered from Natterjacks) and so am happy to recommend this company.”

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Posted 3 years ago

“Product is amazing thanks a lot.”

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Posted 3 years ago

“Really satisfied. Easy, prompt and trainers are perfect!”

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Posted 3 years ago

“Good promt delivery and good customer service!!”

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Posted 3 years ago

“Brought a jacket and top both were a great fit good efficient service happy days pleasure to deal with”

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Posted 4 years ago

“Very happy with the products but recently had a shipment lost by the carrier and i had to wait 10 days for the re shipment which i was very unhappy about.”

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Posted 4 years ago

“After initial problem with website was resolved, item was dispatched same day and arrived on time.”

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Posted 4 years ago

“Pleasant person answered the phone when I had a delivery question and solved the problem with ease. Like the idea of giving the brown bag but might be better just to have it in the parcel rather than putting the item in it that way the bag wouldn't be so crumpled on arrival and the bag could be given with the present in it, plus more advertising for the company. Cannot comment on the item as it is a Christmas gift.”

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Posted 4 years ago

“Great delivery time”

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Posted 4 years ago

“I was after a specific item that had sold out elsewhere. Natterjack price for the item was a little higher, but this was more than made up for by excellent customer service and prompt delivery!”

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Posted 4 years ago

“Good service and delivered on time 👍”

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Posted 4 years ago

“The product is good quality, but quite small (I am 13 and ordered a men XS). I also payed for it to arrive on wednesday but it arrived on friday, which was disappointing. However, nice product”

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Posted 4 years ago

“The service was professional with no hassles. Delivery came quickly and was exactly what I ordered. I would recommend this company and would use them again in the future.”

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Posted 4 years ago

“muy buenos productos”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Prompt dispatch. No issues. Would order again.”

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Posted 4 years ago

“Ordered item on Tuesday Received on Friday Very satisfied better than expected well done Natterjacks Will be ordering again”

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Posted 4 years ago

“Good sale price and the delivery was made fairly quickly. Didn’t receive an email update when it was dispatched but easily fixed by logging in online to check the status.”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 3,009 reviews