Natterjacks Reviews

4.7 Rating 3,142 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live near Kingston so have used the store for a number of years - always good service - have shopped online with them a lot more recently and the service is always very good and quick - they even send a pic if a sale item has a blemish etc and check you’re still fine with the purchase and don’t quibble if you change your mind - they also have a good sale which is almost always on. I have used them many times and will continue to do so.”

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Posted 9 months ago

“Great company .had the top I wanted in my size.nowhere else had it.”

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Posted 9 months ago

“Great website and trust worthy. My item arrived perfectly and brand new in very fast timing.”

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Posted 9 months ago

“Great sweatshirt great price.Arrived quickly too”

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Posted 9 months ago

“First time useing natterjack,, had a great experience product's was all as described great product value for money”

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Posted 10 months ago

“Alway my go to store for the cool stuff!!! Staff were very helpful. They went the extra way to help me resolve my issues. Kudos!!🙌🏻🙌🏻”

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Posted 10 months ago

“Excellent service, cheap and very cheerful”

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Posted 10 months ago

“Lovely t shirt, great price and quick delivery.”

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Posted 10 months ago

“The product (Banaclava) was of high quality and the communication about deilvery of this item from Natterjacks was efficient and effective. The item purchased was well packaged.”

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Posted 10 months ago

“Great environment, fantastic staff, they sorted my online order in store in a sec. Only can recommed!”

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Posted 10 months ago

“Perfect. Just what I ordered for a Christmas present.”

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Posted 10 months ago

“Perfect 👍🏾”

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Posted 10 months ago

“QUICK DERLIVERY JUST WHAT I ORDER”

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Posted 10 months ago

“Excellent choice of quality clothing, the Carhartt hoodie that was ordered I'd perfect”

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Posted 10 months ago

“Everyone is really helpful. The shop is too full to be able to really find things without getting overwhelmed so the website is good. Delivery is fast.”

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Posted 10 months ago

“Amazing serviice, delivery on time within a few days and cheaper than other retailers, will definitely use again”

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Posted 10 months ago

“I have bought from Natterjacks on 3 occasions in the last year, and each time the service is exemplary. The staff are the most helpful staff I have come across in a while, going the extra mile to ensure I am happy with my purchaes. Evereything about my experience when shopping at Natterjacks is an absolute pleasure.”

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Posted 10 months ago

“Was a bit concerned about the bad reviews for Natterjacks. However I decided to order some trainers & they was delivered next day with no issues. Happy with the service provided & don’t be put off.”

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Posted 10 months ago

“Great choices at competitive prices Excellent customer services”

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Posted 10 months ago

“I wanted a pair of vans I saved 40 pounds of natterjacks really quick service too”

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Posted 10 months ago

Natterjacks is rated 4.7 based on 3,142 reviews