Natterjacks Reviews

4.7 Rating 3,212 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wonderful team at Natterjacks saved my dog, Boo's, life. They are kind and professional and I wouldn't hesitate to recommend this practice to anyone.”

Natterjacks 5 star review on 8th July 2016

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Posted 9 years ago

“Great service. Fast delivery”

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Posted 9 years ago

“Great service great trainers”

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Posted 9 years ago

“prefect service, no problems and packed nicely, love the bag that comes with it, would love a sticker though!”

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Posted 9 years ago

“easy to use website, it didn't give me an option to select Saturday delivery so I messaged the company late evening to have a phone call from a very helpful guy first thing in the morning to arrange it for me. Fantastic service, thank you”

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Posted 9 years ago

“Fast shipping, secure packaging. Ordered on Sat and got my shoes on next Thur. Thanks”

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Posted 9 years ago

“fast shipment, perfect!”

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Posted 9 years ago

“Excellent staff and service, checked product was in stock. Fast delivery and user friendly online purchase system.”

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Posted 9 years ago

“Very good prices and friendly staff!”

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Posted 9 years ago

“A+ excellent customer service ! fast shipping and comunication thank you pat miami fl usa”

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Posted 9 years ago

“Quick despatch, good packaging so the boxes didn't get damaged. All in all a simple and easy shopping experience.”

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Posted 9 years ago

“Very happy with delivery time and very happy with my product.”

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Posted 9 years ago

“Very quick very organised very happy with my purchases”

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Posted 9 years ago

“It is a very good Shop!”

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Posted 9 years ago

“Amazing service and item arrived really quickly! Will definitely shop here again!”

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Posted 9 years ago

“Excellent service, quick delivery, top products”

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Posted 9 years ago

“Rated shop with hard clothes”

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Posted 9 years ago

“Excellent service. Excellent product. Quick delivery. Will definitely use again and recommend to others. Natterjacks have now become my 'go to' destination for trainers etc.”

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Posted 9 years ago

“Great product, quick shipping for an excellent price with a 10% discount online and free delivery....website easy to navigate with superb choice. Have spoken with the guys in the shop before, very helpful and polite without any pushy sales techniques...highly recommended, will buy from them again without hesitation”

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Posted 9 years ago

“Super fast delivery, wicked website. Only place to have my size in Asics winter trail pack ???????? Look forward to paying a visit to the store in Kingston !”

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Posted 9 years ago

Natterjacks is rated 4.7 based on 3,212 reviews