Natterjacks Reviews

4.7 Rating 3,170 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service after I clicked to collect my package. The next day they changed it to shipping and it came a few days later from royal mail”

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Posted 1 year ago

“5 star 🌟 service , communication and absolute rapid delivery , simply the best trainers on the web and at the right price too....Thanks a million Natterjacks 🙌🏼👍🏻😎”

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Posted 1 year ago

“Fantastic customer service from order to delivery including missed delivery option communication very good”

Natterjacks 5 star review on 9th April 2024

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Posted 1 year ago

Thanks for the review Mervyn, enjoy your shoes!

Posted 1 year ago

“Good prices. Excellent service. Fast delivery. I recommend you the company.”

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Posted 1 year ago

“Really helpful staff and quick on line response time. Friendly in store too! Great quality products. Natterjacks have a great curation of merchandise.”

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Posted 1 year ago

“Perfect from start to finish”

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Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

“First time ordering from Natterjacks, I emailed customer service as I was confused regarding the sizing of the shoes and they responded promptly and even sent pictures of the boxes illustrating the sizing. Product arrived in perfect condition and given the price was 50% off, I'd say it was an amazing deal! Strongly recommend. :)”

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Posted 1 year ago

“Parcel dispatched quickly and the item was as described at a really good price. Will definitely be using natterjack again in the future.”

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Posted 1 year ago

“Lovely bag love it matches whit my jacket. Grasias”

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Posted 1 year ago

“Brilliant shoe. Thanks natter”

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Posted 1 year ago

“Arrived on time, well packaged. Very good service.”

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Posted 1 year ago

“Great quality gear delivered quickly.”

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Posted 1 year ago

“Great product and service!”

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Posted 1 year ago

“Very good quality. Always prompt with delivery. Huge selection of products at fantastic prices, been using Natterjack’s for a while.”

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Posted 1 year ago

“The service was brilliant got my stuff in the time they said and the package was great will be using natterjacks again and will advise my friends to use them aswell thank you”

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Posted 1 year ago

“Brilliant company. Got trainers that could not get anywhere else and price brilliant. Ordered on line and delivery was superb”

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Posted 1 year ago

“Good price and next day delivery, who could ask for more?”

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Posted 1 year ago

“Was easy to order from & quick delivery. My son loves his new belt.”

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Posted 1 year ago

“Product arrived on time and of good quality.”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 3,170 reviews