Natterjacks Reviews

4.7 Rating 3,106 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy, very helpful.when I had a small issue. Great customer service.”

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Posted 3 days ago

“Plenty of choice and available stock. Ordered trainers, seamless transaction and delivery. Thank you”

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Posted 3 days ago

“Great staff in store - always so helpful and friendly. Online orders work great - click and collect orders have been ready next day every time.”

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Posted 5 days ago

“Really pleased with order . Came promptly and was well packaged”

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Posted 6 days ago

“Great item! Just as pictured, this was my first time purchasing from this store and it wont be the last. Postage was reasonable and packaging was sealed and very secure. Great value for money! the item arrived before the arrival time! Thank you. I will definitly be purchasing more items from this store!”

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Posted 1 week ago

“Ordered a t-shirt and 3 pairs of vans socks all goods fine shipping good and well packaged THANKS”

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Posted 1 week ago

“Easy to shop”

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Posted 1 week ago

“Amazing service stock is The Best . Always use The Natterjacks . Shoppin here for ages stock amazing staff great .”

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Posted 1 week ago

“Wow wow and wow sgsin when I spoke to Ron confirming the despatch date I spoke to him about these vintage Fila tops which I had back in college nearly 40 years ago it was lovely sharing that with him and he was very interested in the history great people great prices super Natterjacks God bless you have a lovely blessed day 🙏👍🌹”

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Posted 2 weeks ago

“Great item great price and fast delivery”

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Posted 2 weeks ago

“Great product offered at a good price. They dispatched in good time and the item arrived without a hitch!”

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Posted 2 weeks ago

“Great quick delivery and well prices item. Very happy with the service”

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Posted 3 weeks ago

“Extremely good.”

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Posted 3 weeks ago

“Great gear. Nice vibe.”

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Posted 1 month ago

“I had never used this company before & was a bit wary but my son wanted some specific sliders & Natterjacjs had them in stock at a gud price so I ordered. Very gud service with tracked delivery & updates from Royal Mail. Arrived as ordered in gud packaging so v plsd”

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Posted 1 month ago

“Great service from ordering to delivery. Best price on web for the shoes I wanted. Very fast delivery and kept updated.”

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Posted 1 month ago

“Really exemplary service.b I was collecting some pairs of VANS for my granddaughters birthday. Sadly, being disabled and unable to find a parking space near the collection point in Kingston I called the store, or what I thought was the store and ended up talking to one of the staff members on his personal mobile. Blown away by the fact that he said "give me two minutes I'll have one more bite on my sandwich and I'll bring them out to you". What a great gesture and I will certainly shop at Natterjacks in the future. Thank you so very much.”

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Posted 1 month ago

“Great clothes at a great price with quick delivery what’s not to like I will be recommending you shop here”

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Posted 1 month ago

“Excellent products and service . Love this shop”

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Posted 1 month ago

“Kept upto date with delivery, which was quick! Order was perfect, would definitely use again.”

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Posted 1 month ago

Natterjacks is rated 4.7 based on 3,106 reviews