Natterjacks Reviews

4.7 Rating 3,101 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a t-shirt and 3 pairs of vans socks all goods fine shipping good and well packaged THANKS”

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Posted 17 hours ago

“Easy to shop”

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Posted 1 day ago

“Amazing service stock is The Best . Always use The Natterjacks . Shoppin here for ages stock amazing staff great .”

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Posted 3 days ago

“Wow wow and wow sgsin when I spoke to Ron confirming the despatch date I spoke to him about these vintage Fila tops which I had back in college nearly 40 years ago it was lovely sharing that with him and he was very interested in the history great people great prices super Natterjacks God bless you have a lovely blessed day 🙏👍🌹”

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Posted 6 days ago

“Great item great price and fast delivery”

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Posted 6 days ago

“Great product offered at a good price. They dispatched in good time and the item arrived without a hitch!”

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Posted 1 week ago

“Great quick delivery and well prices item. Very happy with the service”

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Posted 1 week ago

“Extremely good.”

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Posted 2 weeks ago

“Great gear. Nice vibe.”

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Posted 3 weeks ago

“I had never used this company before & was a bit wary but my son wanted some specific sliders & Natterjacjs had them in stock at a gud price so I ordered. Very gud service with tracked delivery & updates from Royal Mail. Arrived as ordered in gud packaging so v plsd”

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Posted 3 weeks ago

“Great service from ordering to delivery. Best price on web for the shoes I wanted. Very fast delivery and kept updated.”

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Posted 1 month ago

“Really exemplary service.b I was collecting some pairs of VANS for my granddaughters birthday. Sadly, being disabled and unable to find a parking space near the collection point in Kingston I called the store, or what I thought was the store and ended up talking to one of the staff members on his personal mobile. Blown away by the fact that he said "give me two minutes I'll have one more bite on my sandwich and I'll bring them out to you". What a great gesture and I will certainly shop at Natterjacks in the future. Thank you so very much.”

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Posted 1 month ago

“Great clothes at a great price with quick delivery what’s not to like I will be recommending you shop here”

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Posted 1 month ago

“Excellent products and service . Love this shop”

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Posted 1 month ago

“Kept upto date with delivery, which was quick! Order was perfect, would definitely use again.”

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Posted 1 month ago

“Hey, These guys were super friendly and followed up an email with a phone call to make sure I got a refund quickly! Would defo order from them again!”

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Posted 1 month ago

“I went into the Kingston store on Sunday and bought a couple of bits and the chap working in there was brilliant and really helpful. I bought a sweatshirt for my husband but I like it so much, I am keeping it :)”

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Posted 1 month ago

“Great service - fast delivery - will definitely buy from here again 👍”

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Posted 1 month ago

“Great selection. Customer care is also obviously taken very seriously here. The team reached out to me to let me know there was a very minor imperfection on one of the shoes, sending pictures and checking if I was happy to receive them or if I wanted to change my order. Super friendly and helpful 👌 Also packaging and delivery was top notch. Will 100% be buying from here again!”

Helpful Report

Posted 1 month ago

“I was a bit sceptical to order as I never heard of the store before but after a quick google search I decided to give it a go and I’m glad I did I received my item only a couple days after ordering and the item was as described and genuine, I will now be a regular customer.”

Helpful Report

Posted 1 month ago

Natterjacks is rated 4.7 based on 3,101 reviews