Natterjacks Reviews

4.7 Rating 3,171 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality of clothes, great customer service, and also great delivery service”

Helpful Report

Posted 4 years ago

“Great store, stocks sooo many cool brands and its always good to drop in and have a mooch. I placed an order on line, was delivered quickly. items where too small so gone back in the post and will be reordering or going into store”

Helpful Report

Posted 4 years ago

“Very quick and easy, will use them again for sure”

Helpful Report

Posted 4 years ago

“Perfect! Speeding delivery, great customer service experience, love my new vans - thank uuuuu”

Helpful Report

Posted 4 years ago

“Quick delivery & good service!”

Helpful Report

Posted 4 years ago

“Cracking brands and service to match 👍👍”

Helpful Report

Posted 4 years ago

“Quick delivery, very good service”

Helpful Report

Posted 4 years ago

“Second time shopping on this website, really fast delivery, items came in good condition as well.”

Helpful Report

Posted 4 years ago

“Fast delivery, had some things in stock I couldn't find anywhere else. Will definitely buy from here again!”

Helpful Report

Posted 4 years ago

“I love it!”

Helpful Report

Posted 4 years ago

“Perfect service, notifications informed me of where my purchase was and came within 2 days via royal mail.”

Natterjacks 5 star review on 20th April 2021

Helpful Report

Posted 4 years ago

“Quality products and fast delivery.”

Helpful Report

Posted 4 years ago

“very good website and service”

Helpful Report

Posted 4 years ago

“Always good service from these guys, quick postage and good prices. Buy from here not some huge company like ASOS.”

Helpful Report

Posted 4 years ago

“Quick delivery”

Helpful Report

Posted 4 years ago

“Was my first time entering the raffle with you guys, been following what you do on Instagram for a while now! Hopefully one day I can make the trip down from Glasgow to check the store out in person! Very quick turn over from when I got the winning email to receiving the kicks, hopefully it’s not my last purchase with you guys! Take care 👊🏽❤️”

Natterjacks 5 star review on 17th April 2021

Helpful Report

Posted 4 years ago

“Not used Natterjacks before. Very happy with the purchase. Fast delivery. Good quality product, competitively priced.”

Helpful Report

Posted 4 years ago

“Found the trainers I wanted for my 5 year old, great communication from Natterjacks, they arrived and are perfect! Thank you”

Helpful Report

Posted 4 years ago

“Fantastic personable interaction with staff offering their help and describing their items in stock. Trainers are awesome and exactly what I have been looking to purchase for a while. Thank you. However, would suggest utilising another courier service! My item was delivered by APC with ripped outer plastic packaging and the cardbox was crushed and ripped as if someone had been trying to access the contents. Shame really as I keep my trainers in their boxes. No fault of Natterjacks as it would have been dispatched in pristine condition but may wish to revisit this service.”

Helpful Report

Posted 4 years ago

“Always quick time with delivery and never any hassle ... Big love”

Helpful Report

Posted 4 years ago

Natterjacks is rated 4.7 based on 3,171 reviews