Natterjacks Reviews

4.7 Rating 3,214 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 2nd time I've bought from Natterjacks. The delivery was quick and packaged well. I love the trainers and they are well worth the money. You can't beat Nike!”

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Posted 10 years ago

“The shoes were delivered quickly, but unfortunately were too small. They were returned and a refund was sent within a couple of days. I'm pleased with the service.”

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Posted 10 years ago

“Great service from natterjacks. Recommend them”

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Posted 10 years ago

“Great, quick service and fabulous quality product.”

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Posted 10 years ago

“quick delivery even though Christmas.”

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Posted 10 years ago

“Fast shipping and great quality of shoes”

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Posted 10 years ago

“Excellent shipping time and packaging.”

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Posted 10 years ago

“Excellent, quick service.”

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Posted 10 years ago

“I ordered a gift card as a Christmas present online which was very straightforward and it arrived 2 days later. Excellent service.”

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Posted 10 years ago

“Until the shipping was early. It's great support. Thank you.”

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Posted 10 years ago

“I was very impressed at the level of customer service I received when I was called by the store the following day after I made my purchase online. Although this was only to clarify my shipping, I felt like that were really going the extra mile. Cheers boys for the dank bits”

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Posted 10 years ago

“Fast delivery”

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Posted 10 years ago

“Good fast delivery and great product”

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Posted 10 years ago

“Always a pleasure buying from Natterjacks. Easy to use website and quick delivery. Have always found them helpful and willing to add that personal touch, which makes a great difference these days.”

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Posted 10 years ago

“I ordered Asics Gel Lyte 11 trainers which I was having difficulty sourcing elsewhere in the correct size. The item was delivered within a few days with free delivery and I am very pleased with the item.”

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Posted 10 years ago

“Found this store after trawling the internet looking for a specific make, type and size of trainer. Their website had the exact thing but as i didn't know them I was skeptical so i rang them. Really helpful chatty chap answered the phone and answered my questions, put me at ease and i ordered from the website. Trainers were delivered quickly and were well packaged.....a few free stickers too :) I have added the store to my bookmarks and will def use them again. Trainers are excellent. Many thanks!”

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Posted 10 years ago

“Quick postage and the trainers were fantastic”

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Posted 10 years ago

“Great customer service, really swift at coming back to me. Jamie and Ash doing some great work and problem solving issues which were created by Royal Mail. Thanks Gents!”

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Posted 10 years ago

“Very good quick service & good value”

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Posted 10 years ago

“For an International Customer all I can say is that you guys have great price/quality ratio. Quick service thanks a lot”

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Posted 10 years ago

Natterjacks is rated 4.7 based on 3,214 reviews