Natterjacks Reviews

4.7 Rating 3,202 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were super helpful when exchanging jumpers to a different size.”

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Posted 1 year ago

“Great good prompt delivery friendly service.”

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Posted 1 year ago

“Great deal on Fred Perry shirt. Prompt delivery and really well packaged. Would definitely use again.”

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Posted 1 year ago

“Quick delivery happy the top Packaging was abit weird in a carrier bag then in plastic wrap . But happy with the top .”

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Posted 1 year ago

“Il pacco è arrivato in tempo le scarpe sono come abbiamo aspettato. Un grande grazie ❤️”

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Posted 1 year ago

“Very helpful - with a great choice of clothes, bags and apparel”

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Posted 1 year ago

“Delivered in good time and was packaged very neatly. Very good service. Had issues with the website crashing though when trying to make the purchase.”

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Posted 1 year ago

“My trainers arrived and I'm very happy with them, I also liked the Adidas box was boxed inside another box!”

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Posted 1 year ago

“Fantastic customer service”

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Posted 1 year ago

“Was unsure about natterjacks as I had seen bad reviews but I found they're service to be great as they emailed me about the shoes being slightly discoloured and made sure I was aware and asked if I still wanted that order. Came on time and they updated me on its status along the way. Will be using this website again”

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Posted 1 year ago

“Fab and quick service, shoes are perfect. Will def shop again with natterjacks.”

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Posted 1 year ago

“Not the first time I've used Natterjacks and won't be the last. Super quick delivery and really good prices particularly on socks which is essential for a 2 skateboarder household and a dog that steals socks! Thank you 😊”

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Posted 1 year ago

“Reliable as always, item arrived on time and well packaged.”

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Posted 1 year ago

“Great price and top notch customer service. Highly recommend.”

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Posted 1 year ago

“Fast speedy delivery, great price. Very impressed”

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Posted 1 year ago

“Very good service as always!”

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Posted 1 year ago

“Absolutely fantastic service and very pleased with the purchase, thankyou!”

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Posted 1 year ago

“Great service! Fast delivery, clear communication of despatch and awesome product (shoes)”

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Posted 1 year ago

“I went to pick up my order and the shop had closed for lunch. To their credit, staff from another Natterjacks store arranged for me to pick up my order there and then by going to the shop personally to collect.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 3,202 reviews