Natterjacks Reviews

4.7 Rating 2,073 Reviews
93 %
of reviewers recommend Natterjacks
Based on 2,073 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Natterjacks Reviews

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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I was disappointed to find pen marks on my Stan Smith Trainers which was quite obvious as they are White. This makes me question your quality control or perhaps someone thought " We might just get away with it" which is not the approach I was expecting from a company that was highly recommended to me by a colleague. I believe the item will be replaced today by hand delivery a gesture that was well received.
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Posted 3 years ago
The sizes are US sizes which aren't obvious on the webpage. This is the United Kingdom. Why do you put US sizes on the website?? They don't apply here! Had to send my order back to exchange for a UK size 9. What a waste of time. Very unproductive and not cost effective at all for both seller (you) and buyer (me)!!
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Posted 4 years ago
website is full of bugs, my order got cancelled for 4x until they finally accepted it.
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Posted 4 years ago
I oredered a pair of black leather Nike air 90s and the right foot is very tight. Even after wearing the trainers all day there was no give and my foot has been in pain ever since. Though the quality is good I believe this a manufacturing fault. Overall not a good experience and a loss of money.
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Posted 4 years ago
Natterjacks is good I think but their courier for international delivery sucks. I am from the philippines and Ibe ordered three times here but aside from the fee I pay to natterjacks for shipping. Fedex charges me again here in the philippines for about 4 pounds per day when it gets stuck in their warehouse and they call the charge warehousing fee. I think you guys should consider switching to DHL for couriers. They're a lot faster and would be better for business.
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Posted 5 years ago
Natterjacks is rated 4.68 based on 2,073 reviews