Natterjacks Reviews

4.7 Rating 3,363 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, quick service.”

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Posted 10 years ago

“I ordered a gift card as a Christmas present online which was very straightforward and it arrived 2 days later. Excellent service.”

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Posted 10 years ago

“Customer service are very helpful. Very fast. Double box package which is good. The things I don't like is paying UK tax which I shouldn't have because I am an international customer and the last thing was a very expensive courier charges which is 30 GBP. Originally it is only 20 GBP (they change it on a last minute). If you are looking for a suggestion get DPD for Middle east orders. Very cheap...”

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Posted 10 years ago

“Until the shipping was early. It's great support. Thank you.”

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Posted 10 years ago

“I was very impressed at the level of customer service I received when I was called by the store the following day after I made my purchase online. Although this was only to clarify my shipping, I felt like that were really going the extra mile. Cheers boys for the dank bits”

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Posted 10 years ago

“Fast delivery”

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Posted 10 years ago

“Good fast delivery and great product”

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Posted 10 years ago

“Will not know until grandchild opens present on Christmas day I think it looks great...........d/m”

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Posted 10 years ago

“Always a pleasure buying from Natterjacks. Easy to use website and quick delivery. Have always found them helpful and willing to add that personal touch, which makes a great difference these days.”

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Posted 10 years ago

“I ordered Asics Gel Lyte 11 trainers which I was having difficulty sourcing elsewhere in the correct size. The item was delivered within a few days with free delivery and I am very pleased with the item.”

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Posted 10 years ago

“Found this store after trawling the internet looking for a specific make, type and size of trainer. Their website had the exact thing but as i didn't know them I was skeptical so i rang them. Really helpful chatty chap answered the phone and answered my questions, put me at ease and i ordered from the website. Trainers were delivered quickly and were well packaged.....a few free stickers too :) I have added the store to my bookmarks and will def use them again. Trainers are excellent. Many thanks!”

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Posted 10 years ago

“Quick postage and the trainers were fantastic”

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Posted 10 years ago

“Great customer service, really swift at coming back to me. Jamie and Ash doing some great work and problem solving issues which were created by Royal Mail. Thanks Gents!”

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Posted 10 years ago

“Very good quick service & good value”

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Posted 10 years ago

“The item arrived quickly and as shown of the shops site. Satisfied customer.”

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Posted 10 years ago

“For an International Customer all I can say is that you guys have great price/quality ratio. Quick service thanks a lot”

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Posted 10 years ago

“I thought every one who helped me with my questions,prior to making the purchase on line,to be fully clued up. Messages relating to tracking sending,were very good”

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Posted 10 years ago

“I thought every one who helped me with my questions,prior to making the purchase on line,to be fully clued up. Messages relating to tracking sending,were very good”

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Posted 10 years ago

“very speedy delivery especially for the time of year.”

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Posted 10 years ago

“Just received my Dark Gray Huarache NM's! They are perfect! The customer service and fast delivery is unbeatable! Will do more business with you guys in the future! And the money clip is awesome! Much love from the USA!!!! -Jose Rentas”

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Posted 10 years ago

Natterjacks is rated 4.7 based on 3,363 reviews