Natterjacks Reviews

4.7 Rating 3,019 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed at the level of customer service I received when I was called by the store the following day after I made my purchase online. Although this was only to clarify my shipping, I felt like that were really going the extra mile. Cheers boys for the dank bits”

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Posted 9 years ago

“Fast delivery”

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Posted 9 years ago

“Good fast delivery and great product”

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Posted 9 years ago

“Will not know until grandchild opens present on Christmas day I think it looks great...........d/m”

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Posted 9 years ago

“Always a pleasure buying from Natterjacks. Easy to use website and quick delivery. Have always found them helpful and willing to add that personal touch, which makes a great difference these days.”

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Posted 9 years ago

“I ordered Asics Gel Lyte 11 trainers which I was having difficulty sourcing elsewhere in the correct size. The item was delivered within a few days with free delivery and I am very pleased with the item.”

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Posted 9 years ago

“Found this store after trawling the internet looking for a specific make, type and size of trainer. Their website had the exact thing but as i didn't know them I was skeptical so i rang them. Really helpful chatty chap answered the phone and answered my questions, put me at ease and i ordered from the website. Trainers were delivered quickly and were well packaged.....a few free stickers too :) I have added the store to my bookmarks and will def use them again. Trainers are excellent. Many thanks!”

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Posted 9 years ago

“Quick postage and the trainers were fantastic”

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Posted 9 years ago

“Great customer service, really swift at coming back to me. Jamie and Ash doing some great work and problem solving issues which were created by Royal Mail. Thanks Gents!”

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Posted 9 years ago

“Very good quick service & good value”

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Posted 9 years ago

“The item arrived quickly and as shown of the shops site. Satisfied customer.”

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Posted 9 years ago

“For an International Customer all I can say is that you guys have great price/quality ratio. Quick service thanks a lot”

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Posted 9 years ago

“I thought every one who helped me with my questions,prior to making the purchase on line,to be fully clued up. Messages relating to tracking sending,were very good”

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Posted 9 years ago

“I thought every one who helped me with my questions,prior to making the purchase on line,to be fully clued up. Messages relating to tracking sending,were very good”

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Posted 9 years ago

“very speedy delivery especially for the time of year.”

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Posted 9 years ago

“Just received my Dark Gray Huarache NM's! They are perfect! The customer service and fast delivery is unbeatable! Will do more business with you guys in the future! And the money clip is awesome! Much love from the USA!!!! -Jose Rentas”

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Posted 9 years ago

“Brilliant service and when I made a mistake it was sorted with no fuss or bother. Will defo use your site again thanks a million guys and girls.”

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Posted 9 years ago

“Ordered from SNS and other online shops and natterjacks is one of the best. Great product great price and great service”

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Posted 9 years ago

“Managed to find some Vans shoes that were out of stock all other shops online. Only available in U.S. sizes and when I ordered the wrong size they very helpfully changed it for me. Would definitely shop here again.”

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Posted 9 years ago

“Great personal service and extremely fast shipping to the US.”

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Posted 9 years ago

Natterjacks is rated 4.7 based on 3,019 reviews