Natterjacks Reviews

4.7 Rating 3,170 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of products and stock compared to other sites. Excellent customer service and fast delivery”

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Posted 2 years ago

Thank you so much for your kind words, Anne! We really appreciate your 5-star rating. We are glad that you like our range of products and our customer service! We hope to see you shopping with us again soon!

Posted 2 years ago

“Great bargain price for a great pair of shoes. Well packaged and delivered on time. Will use again.”

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Posted 2 years ago

Thanks so much for shopping with us Sean! We appreciate your support :)

Posted 2 years ago

“I am very happy with the item that I ordered from natterjacks,the price was good and it was delivered very quickly.”

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Posted 2 years ago

Hi, Thank you for your kind words! We care greatly about our customers satisfaction and we very happy you liked our service! The Natterjacks Team.

Posted 2 years ago

“Searched high and low for a t-shirt I was after, Natterjacks were the only store that had it in my size and it was delivered in 2 days. Spot on”

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Posted 2 years ago

Thank you so much for your 5* review, we are glad that you are happy with your shopping experience with us and hope to see you shopping with us soon!

Posted 2 years ago

“Only place in the UK with the product I wanted. My order arrived on time, as described and well packaged.”

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Posted 2 years ago

Thanks so much Colin! We really appreciate your 5 star rating of Natterjacks. We're glad that we provided you with the product you wanted and that your order arrived on time and well packaged. We love having return customers like you and hope you continue to shop with us.

Posted 2 years ago

“Great service and prompt delivery. Highly recommended.”

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Posted 2 years ago

Thank you so much David for your kind words and your 5-star rating of Natterjacks! We're so pleased to hear that you enjoyed our great service and prompt delivery.

Posted 2 years ago

“Excellent service and great product Thanks!!!!”

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Posted 2 years ago

Thank you so much, Matthew, for giving us a 5-star rating and your kind words.

Posted 2 years ago

Hi Matthew, We're very happy to hear your order went smoothly and the product is up to your liking! Have a great week! The Natterjacks Team.

Posted 2 years ago

“Bought 2 pairs of Adidas trainers on their website. Got them delivered to Malaysia. Excellent shoes. Brilliant shop.”

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Posted 2 years ago

Thank you soo much for your kind words! We are glad you are happy with your order.

Posted 2 years ago

Hi, We're so happy you enjoyed using our service and we are especially glad to hear your items made it all the way to Malaysia! The Natterjacks Team.

Posted 2 years ago

“Excellent quality and service”

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Posted 2 years ago

Thank you Rachel! We really appreciate this lovely review :)

Posted 2 years ago

“beautiful adidas marathon shoes thank you”

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Posted 2 years ago

Thanks so much! Enjoy !

Posted 2 years ago

“As expected always on time and we’ll priced👍”

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Posted 2 years ago

Cheers Joe! We appreciate the support!

Posted 2 years ago

“Very good service. Prompt delivery and kept me informed. Good quality jacket. Would recommend them.”

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Posted 2 years ago

Hi Lesley, We're so happy you're enjoying your purchase and we're so pleased our you're happy with our service. The Natterjacks Team.

Posted 2 years ago

“Bought trainers on natterjacks , very easy to navigate site. Great price , great quality very quick dispatch”

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Posted 2 years ago

Hi John, Thank you for leaving us a 5* review! We're really grateful and hope to see you again soon! The Natterjacks team

Posted 2 years ago

“Brilliant. Item as expected and swift delivery. No messing about. Would purchase again 100%”

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Posted 2 years ago

Hi Martin! Absolutely love the positive feedback, we really appreciate hearing that we've done a good job and we love hearing a happy customer! Have a great week!

Posted 2 years ago

“Great service,prompt delivery and quality product”

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Posted 2 years ago

“Fantastic website offering lots of Carharrt items. Quick and easy ordering and speedy delivery service. Never used Natterjacks before, and so glad I found their website.”

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Posted 2 years ago

“Excellent pair of trainers at a great price, quick delivery”

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Posted 2 years ago

“Great store, A** service!!”

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Posted 2 years ago

“Great service will order a again soon”

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Posted 2 years ago

Thank you so much, Adrian, for your kind 5-star rating of Natterjacks. We truly appreciate your loyalty and are delighted to hear about your great experience with us! We look forward to shopping you again soon!

Posted 2 years ago

“Class as always”

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Posted 2 years ago

Hi! So happy you've returned to us! We love to see customers come back to us so happy. Have the best weekend!

Posted 2 years ago

Natterjacks is rated 4.7 based on 3,170 reviews