Natterjacks Reviews

4.7 Rating 3,170 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fred Perry hoodie, nice quality, arrived 2 day's after ordering, will definitely be ordering from Nutterjacks again”

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Posted 2 years ago

Hi Clive, Thank you for such a glowing review! We're glad we're doing a good job and hope you have a great week! The Natterjacks Team.

Posted 2 years ago

“Fast delivery and good contact from the company when the discount code wouldn’t work”

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Posted 2 years ago

Hi Tom, Thank you for your 5* rating. We appreciate your positive feedback and that our customer service solved the issue you were having with the discount code. Hope we see your custom again. Hope you have a good day!

Posted 2 years ago

“Purchased one of your products as a present for someone. Delivery was quick, communication was good and they were happy with the product”

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Posted 2 years ago

Amazing to hear! We love getting this sort of feedback and we hope your present has earned you top gift giving status :) The Natterjacks Team.

Posted 2 years ago

“Very happy with top. Great service”

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Posted 2 years ago

Hi Andy, Thank you for your kind words. Glad that you are happy with your top and we hope to see you shop with us again!

Posted 2 years ago

“Jeans are very nice. Very fast delivery. Thank you”

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Posted 2 years ago

Hi Viktoriia, Thank you for the review. We are glad you liked jeans and the speed of our service. We hope to see you back shopping at Natterjacks! Have a good rest of your day.

Posted 2 years ago

“Very fast delivery. Very well packaged. Would definitely use again. Amazing”

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Posted 2 years ago

Thank you Mark! This means a lot to us and we're really happy you enjoyed our service!

Posted 2 years ago

“Has just what I was looking for . Packaged well communication excellent . Arrived very fast . Very happy with my overall experience.”

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Posted 2 years ago

Hi Nathalie! We're so glad you're happy with our service. It really boosts our spirits :)

Posted 2 years ago

“Great service great price great comms - tried to buy same items from another supplier who totally kicked up - this service was flawless !!”

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Posted 2 years ago

“Very pleased with my recent purchase from Natterjacks. Great trainers, quick delivery and really good communication. Perfect.”

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Posted 2 years ago

“These are my sons favourite skate shoes. He is currently working in South Korea and he can’t get them there so I ordered them from you, they arrived promptly and I posted them to him today xx”

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Posted 2 years ago

“Ordered a Carhartt sweat shirt great price delivered quickly and well wrapped Tracking let me know when it was coming and arrived on time”

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Posted 2 years ago

“Lovely quality of trainers! Highly recommended”

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Posted 2 years ago

“Thank you item was perfect we’ll wrap perfect condition shipping on time thank you natterjack”

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Posted 2 years ago

“Great item, great service. Although description said suede, shoes were canvas.. 👍”

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Posted 2 years ago

“Great service and very prompt delivery.”

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Posted 2 years ago

“Great service. Order arrived within 3 days was kept up to date with delivery times. Would definitely recommend.”

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Posted 2 years ago

“Thank you for the fast delivery and good product.”

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Posted 2 years ago

“Natterjacks is the coolest place around. They sell a fabulous selection of clothes curated beautifully. The most helpful staff… we love going there and always find what we’re looking for.”

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Posted 2 years ago

“Very Happy with my purchase for my Sons birthday, kept me informed of where and when my parcel is.Will be using again 💯”

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Posted 2 years ago

“Great selections of clothes and shoes in one place. Most of people working in Kingston branch are always helpful and friendly. My favourite place for getting presents for my son and husband.”

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Posted 2 years ago

Natterjacks is rated 4.7 based on 3,170 reviews