Natterjacks Reviews

4.7 Rating 3,171 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great webb site first time buying on line so loved it . Easy checkout and delivered on time win win 🙏”

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Posted 4 years ago

“First time buyer on this site. Highly Recommended. Fast delivery and very well packed. Too big a box for such a small item but still happy all the same”

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Posted 4 years ago

“Fast delivery and couldn’t be happier with my shoes.”

Natterjacks 5 star review on 21st November 2020

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Posted 4 years ago

“Great service and super quick delivery”

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Posted 4 years ago

“Excellent quality items and delivery and communication are very good. Thank you.”

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Posted 4 years ago

“Pakketje was nooit toegekomen. Ze hebben contact op genomen met DPD en zijn altijd vriendelijk geweest. Ze reageerde snel op mijn mails en heb een terugbetaling ontvangen waardoor ik mijn pakketje alsnog kon bestellen. Top service, waar bedrijven iets van kunnen leren!”

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Posted 4 years ago

“Brilliant service! I won a raffle with them and got the trainers within 2 days! Really quick! Very happy customer”

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Posted 4 years ago

“Love Natterjacks! Support local small businesses”

Natterjacks 5 star review on 18th November 2020

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Posted 4 years ago

“Brilliant service and lovely people. Shoes arrived very quickly and communication was given at every stage.”

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Posted 4 years ago

“Great price and quick delivery, would use again.”

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Posted 4 years ago

“Great selection of stock as always and speedy delivery. Recommend natterjacks 100%!”

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Posted 4 years ago

“My favourite shop of all time. I have been purchasing clothes, shoes and trainers from them for near on 20 years. Always have something new and different.”

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Posted 4 years ago

“Excellent keep up the good work guys”

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Posted 4 years ago

“Good service from the staff who emailed to check whether I had ordered the correct shoe size due to US/UK conversion.”

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Posted 4 years ago

“Impressive, logical and easy to use website. The order arrived exactly as per the delivery contractor scheduled. The goods fit, perfectly, very satisfied, thank you.”

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Posted 4 years ago

“Love nutterjacks best skate shop I’ve dealt with in recent years”

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Posted 4 years ago

“first time purchasing from the company. bought a present to give in late november. it looks good and was packed well. service and delivery was excellant”

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Posted 4 years ago

“100% 💥💥💥”

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Posted 4 years ago

“First time I've used natterjacks. Had a query re christmas refunds and the phone and email I sent was answered swiftly. Order arrived in few days and natterjacks kept me informed the whole way through. Would highly recommend this company.”

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Posted 4 years ago

“Bought polar socks as a gift. Delivered quickly and everything about them even down to the packaging said quality. Very happy with my purchase.”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 3,171 reviews