Natterjacks Reviews

4.7 Rating 3,009 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I had used this site but will definitely use it again. Fast delivery and good communication from them. Would recommend.”

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Posted 3 years ago

“Delighted with my new Patagonia fleece which I'd been looking for online for over a year. also got my new trainers here at the same time and love them. the whole package arrived in two days, beautifully wrapped.”

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Posted 3 years ago

“Great products at great prices!”

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Posted 3 years ago

“perfect shoes, really fast shipping and reliable with confirmation emails and shipping info, definitely recommend highly”

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Posted 3 years ago

“Had my shoes in stock and arranged very quick delivery, packed well with awesome customer service, would happily use again for my next shoe purchase”

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Posted 3 years ago

“Excellent service regarding purchase and my order arrived when specified.”

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Posted 3 years ago

“Great products and quick delivery will 100% shop again and hope to visit in store when it opens :)”

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Posted 3 years ago

“Quick and fast online help and delivery too”

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Posted 3 years ago

“Great customer service and delivery timescales for products”

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Posted 3 years ago

“Absolutely excellent! The delivery was quick and efficient, the product was 100% perfect and overall I am very happy with my order and this company and I will definitely be shopping here again!”

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Posted 3 years ago

“Quick and efficient service and great product.”

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Posted 3 years ago

“You guys rule. Thanks for sticking these shoes in the first place! X”

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Posted 3 years ago

“excellent service and selection of goods.”

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Posted 3 years ago

“Very pleased with my New Balance trainers. Arrived quickly 👍🏻”

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Posted 3 years ago

“Easy to use website. Delivery of good seemless and even the returns policy and arrangements very good. Thoroughly recommend Natterjacks”

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Posted 3 years ago

“Very Happy with the service I received, emailed me when the package was sent, and when it could not be delivered, emailed me again to sort it out. I buy from their shop in Kingston, they're a great independent shop and the service is just as good. Hope all goes well for you during these COVID times”

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Posted 3 years ago

“Natterjacks never fail to deliver - beanie hat delivered and arrived within 48hours of ordering. In store service is just as good - polite and knowledgeable staff. Best independent shop in Kingston..... we need more like Natterjacks”

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Posted 3 years ago

“Quick response time. Product as described. Thank you 😜”

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Posted 3 years ago

“Absolutely brilliant service! Even received a polite text message checking is I was ordering in US or UK sizes. Excellent delivery and a fabulous pair of Vans for a very happy son much cheaper than elsewhere! Well done”

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Posted 3 years ago

“White Adidas Trefoil Hoodie. Good quality and comfy. Really fast shipping and excellent costumer service. Very happy with my purchase. I will buy more items from Natterjack in the near future...for sure.Thank you guys so much at N A T T E R J A C K S”

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Posted 3 years ago

Natterjacks is rated 4.7 based on 3,009 reviews