Natterjacks Reviews

4.7 Rating 3,235 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site. Great items at great prices - always a bargain to be had. Fast delivery.”

Helpful Report

Posted 7 years ago

“I ordered the last pair of Nike white widows on the site but had to return them as one of the shoes had a dirty sole and was damaged at the back. I returned them as advised and was only partially refunded as I was told there is no damage on the shoes. Sent the pics to prove they were and received back photos from the shop. Now they’ve either cleaned them up or sent pics of a different pair. Either way if they are willing to go to these lengths to avoid refunding me the full amount let them have it. The person in charge of returns spoke to me like a i was a fool and overtalked me, saying things like “unless the people who work at Nike were wearing them they are brand new” he was more polite the second time I called but Won’t be using natterjacks again sadly. Shame up till now never had any issues. But this was my first return. Feel a little more silly as I’ve been plugging natterjacks sales items on my Instagram page, I’ll be taking them down and informing my followers of what transpired. If the same items available at another store I highly recommend going down that route. I managed to find another pair and luckily no issues with these.”

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Posted 7 years ago

“First time buyer, great service.”

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Posted 7 years ago

“Great selection of items, website is easy to use, items delivered quickly. My only complaint is that the bags each individual item came in were ripped, not sure why this it but still a great service”

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Posted 7 years ago

“Been over a week still haven’t received order, am in uk”

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Posted 7 years ago

“only place I could find that weren't sold out of the vans x lazy oaf collection. Shoes came the same week in beautiful condition. Highly recommended”

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Posted 7 years ago

“Excellent, quality clothing-I am very happy with what I ordered. The only reason I didn’t give 5 stars is that I had to drive half an hour to collect my parcel as I was at work when the first delivery was made.”

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Posted 7 years ago

“Good product supplied quick & easy service happy”

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Posted 7 years ago

“Well packaged item”

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Posted 7 years ago

“I’m not satisfied but I’m going to try and deal with the situation my shoes were too big and I went by the euro size chart for sizes and I need my shoes for Mother’s at”

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Posted 7 years ago

“Having had a pair of Adidas Superstar shorts (red) for a few years I was disappointed to see Adidas don't stock the Superstar shorts anymore & I couldn't find any local stockists, however, I found Natterjacks via google & they do stock the SS shorts & they were in the sale at 50% discount, excellent bargain, so I bought 2 pairs (navy & black). I can't fault the efficient ordering service & dispatch/delivery service provided by Natterjacks, will definitely buy from them again. Cheers, Jon”

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Posted 7 years ago

“came quick .”

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Posted 7 years ago

“Excellent service! Big variety of brands and models. Lots off sales and good deals.”

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Posted 7 years ago

“Great. been visiting the store for years.”

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Posted 7 years ago

“They have rare stuff and offcourse reasonable prices,Adidas Originals esspecially”

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Posted 7 years ago

“I have no word for Cubra Shirt Simply awesome. Adidas Originals is way of living not a brand Best regards!”

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Posted 7 years ago

“Excellent choice, good prices, easy checkout, fast delivery”

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Posted 7 years ago

“Very fast delivery and great quality clothing at reasonably good price”

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Posted 7 years ago

“Super attention and shipping!”

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Posted 7 years ago

“Good service and fast”

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Posted 7 years ago

Natterjacks is rated 4.7 based on 3,235 reviews