Natterjacks Reviews

4.7 Rating 3,012 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering from Natterjacks..no problems with my order..fast delivery would use again”

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Posted 4 years ago

“Great product and quick delivery. Good communication Thankyou!”

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Posted 4 years ago

“Hi, I've been buying trainers from Natterjacks store in Kingston for a few years. And have always liked their selections and styles. But with Covid-19 and everything else going on at the moment, I decided to order online this time rather than go into the store. I bought two pairs of trainers, (Adidas continental80, and Adidas suciu ADV) both were on sale and the prices were great. Ordering from the site was easy and they arrived within a few days of ordering. Both sets of trainers were in very good condition on arrival, and all in all I'm very happy with my purchase and shopping experience with Natterjacks. Will definitely buy from them again. 👍”

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Posted 4 years ago

“The delivery time was a bit long, but could be because of a COVID backlog. It took week and a half to get delivery, but when ordered before it’s been much quicker. The customer service email was prompt and helpful. The stuff was neatly packed.”

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Posted 4 years ago

“Fast delivery under current climate! However upon arrival cellophane was turn and a number of scratches on underside of skateboard, so a little disappointed! Have ordered from natterjacks before without issue. Just unlucky this time around.”

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Posted 4 years ago

“The slider came with a couple of defects on it. I cannot be bothered to return them for the hassle of the whole thing.”

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Posted 4 years ago

“The item I ordered came fast however I wasn’t to happy when I got it. The t-shirt wasn’t in the best condition and seemed to have little care while it was being ready for me.”

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Posted 4 years ago

“Great service and quick delivery, got some right bargains from them”

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Posted 4 years ago

“Didn’t open when google said they would. Rude staff on the phone. Then the items they sent didn’t fit and they charged £9.50 for the return with no sort of contact to say they’d received my items or tell me what was going on (I asked for a size change) Won’t be using again”

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Posted 4 years ago

“Great service and fab quality. Very pleased with purchase”

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Posted 4 years ago

“Bom atendimento, perguntas respondidas rapidamente. Produto de boa qualidade e bem embalado. Voltarei a encomendar material. Obrigado”

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Posted 4 years ago

“Quick delivery and good product can't fault the item I ordered”

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Posted 4 years ago

“I am very please with my sneakers and the delivery!”

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Posted 4 years ago

“I haven’t received my package yet..”

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Posted 4 years ago

“There should be discount code for all over the world not only UK/EU.”

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Posted 4 years ago

“T-shirt was exactly what I ordered fits perfectly. Read some reviews and was worried but all put to bed, delivery was quick and affordable would definitely order from again.”

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Posted 4 years ago

“Please send me stussy”

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Posted 4 years ago

“Very easy to order product & good informative Returns Advice Note accompanying included in delivery.”

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Posted 4 years ago

“Shocking delivery service. Requested next working day but didn't arrive until the following day so had to take an unpaid days leave. Customer service couldn't care less that I lost a days pay. Won't be using this company again.”

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Posted 4 years ago

“Good service, made a couple of errors with my order and were swiftly corrected by helpful customer service team.”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 3,012 reviews