Natterjacks Reviews

4.7 Rating 3,016 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely terrible service. I placed the order on 18th of Jan paying a premium for next day delivery. The parcel has still not arrived and it's now the 23rd of January. No attempt was even made to deliver the parcel, no note through the door, no call to say a delivery attempt had been made. The courier company just told me my package is sitting at the depot with no alternative delivery date in the system.”

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Posted 7 years ago

“Ordered on the 13th of jan and received the item on the 19th but paid for 48hour delivery.... good job guys”

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Posted 7 years ago

“Impressively good service from Natterjacks. My son is very pleased with his shoes too. Win win I'd say!”

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Posted 7 years ago

“I love the updated site, and the wide selection they have. Always finding bargains in the Sale section”

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Posted 7 years ago

“My son loves natterjacks, great clothes but he ordered some shoes online and paid for next day delivery, usually no problems but the company they used were absolutely dreadful, they did not leave a card to say we had missed the delivery only discovered because we tracked the delivery, I emailed the co and was told to ring them on the day to get a time, we were told 10.45, no delivery, my son was emailed and was told 11.45 again no delivery. My son then tracked the delivery only to find out that he had supposedly missed it again, he was HØME all day, I phoned to be told the delivery driver had left a card in the porch, rather than posting it thr the letterbox and there had been no answer, to was incredibly cross, my son was called and told this they had posted the card and rung the bell, seems to me the driver saw no cars in the drive and asumed no one was home. They did say they would deliver the shoes in an hour, 3 hrs later the shoes were delivered, he loves them but please please do not use streetwise couriers, their delivery driver are dreadgil”

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Posted 7 years ago

“Great products and super quick delivery”

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Posted 7 years ago

“Quick easy website. Easy payment”

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Posted 7 years ago

“Great deal and extra fast delivery”

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Posted 7 years ago

“Great range, alot of which was in-stock, and fast delivery”

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Posted 7 years ago

“Very happy with my purchase. Great service.”

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Posted 7 years ago

“Great website, logical and comprehensive with a very broad range of items. The prices are always as good as any, and I have looked around! As yet no foul ups with any order I’ve placed, and free standard delivery over a certain price. Overall my go to first ( and often last) for clothing and footwear.”

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Posted 7 years ago

“The cap I bought was described as black. The picture showed a different color, a dark navy one. I wanted the dark navy one, but got a black one instead. The item is fine though.”

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Posted 7 years ago

“I paid extra for next day delivery and my parcel is still not here. Whats going on??”

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Posted 7 years ago

“EXCELLENT SERVICE, FAST AND LOW PRICES”

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Posted 7 years ago

“Very good service quick delivery really pleased with the indoor supers .cheers Natterjacks”

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Posted 7 years ago

“The coolest catalogue of products online. Fast delivery, great customer service. Very happy with my purchase!”

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Posted 7 years ago

“Good price, easy buying process and prompt delivery. Would definitely buy from Natterjacks again.”

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Posted 7 years ago

“Brilliant service, super fast delivery and great price!”

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Posted 7 years ago

“Only place I can get a good variety of clothing for my boarder hip hop crew dancer non conformist daughter !!”

Natterjacks 4 star review on 24th December 2017

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Posted 7 years ago

“Excellent service , great range.highly recommended :-)”

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Posted 7 years ago

Natterjacks is rated 4.7 based on 3,016 reviews