Natterjacks Reviews

4.7 Rating 3,014 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was concerned that I wouldn’t receive my order for Xmas and emailed the sales team - they were so Prompt in replying and assured me it was on its way. The order was just as expected when it arrived.”

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Posted 7 years ago

“Easy order fast delivery to Australia”

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Posted 7 years ago

“Great service. Item was delivered within the date promised. I was updated regularly as to the progress of delivery.”

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Posted 7 years ago

“tex free service”

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Posted 7 years ago

“I was looking for the Patagonia Torrentshell Oak/Fire for so long and couldn't find it. Other stores, other colors, very expensive. NATTERJACKS, FAIR PRICE. Thanks so much, happy customer!”

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Posted 7 years ago

“Excellent customer service .order was a quick turn around.”

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Posted 7 years ago

“Super fast (free) delivery and good easy to use website.”

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Posted 7 years ago

“I ordered a sale item on line which was no longer available at that price so Natterjacks very kindly contacted me to offer me a replacement deal with free postage so I wasn't out of pocket, everything was dealt with quickly and efficiently, great service from what look likes a small company. Thank you everyone at Natterjacks.”

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Posted 7 years ago

“Great choice and variety of branded clothes. Well set out web site and easy to navigate 👍”

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Posted 7 years ago

“Clothes you just can’t get anywhere else and fast delivery!”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Very happy with the delivery apart from the price was a little expensive to Dublin Shoes are amazing though!”

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Posted 7 years ago

“Natterjacks is my favourite street wear/skate shop... Such a wide variety of Nike always makes me continue shopping at Natterjacks. It’s so nice to see rare and hard to find Nike at Natterjacks consistently. Their Nike SB range is great too with exceptional value on many SB shoes, perfect for people who skate hard and wear them out quickly! Great customer service too. Thanks”

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Posted 7 years ago

“The item came much sooner than expected and good that it did. The item was a gift. The only thing is shipping was almost as much as the item itself but I believe it’s being shipped far. Smooth transaction.”

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Posted 7 years ago

“Great service very smooth transaction would use again”

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Posted 7 years ago

“Great service, good coms. Items shipped quickly and arrived well packed in perfect condition. Would highly recommend.”

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Posted 7 years ago

“One of the only real skateshops left.”

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Posted 7 years ago

“All great except I couldn't change my delivery address on the website! Tried 3 times with 3 browsers, the button was greyed out”

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Posted 7 years ago

“The delivery was super quick, even though it was black Friday, arrived in 2 days after I placed my order. I ordered the Nike SB GTS, for a bargain price, and they can be super hard to find, so overall outstanding! Definitely going to be shopping here again!”

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Posted 7 years ago

“great service and quick delivery!”

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Posted 7 years ago

Natterjacks is rated 4.7 based on 3,014 reviews