Natterjacks Reviews

4.7 Rating 3,206 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had what I wanted in stock and was despatched very quickly (although Royal Mail messed up the delivery and I didn't get my delivery within 48 hours, it was 6 days). Good price too with discount code.”

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Posted 2 years ago

“Great loved the shoes , fast shipping !”

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Posted 2 years ago

“good shippping, good service, pretty happy w the purchase”

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Posted 2 years ago

“really happy with the jacket and good service”

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Posted 2 years ago

“Great range of items, high quality brands. Item arrived in a few days and I could track it! Very pleased.”

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Posted 2 years ago

“amazing delivery and item as described”

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Posted 3 years ago

“Ultra quick delivery of described goods. Very happy :-)”

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Posted 3 years ago

“Fast delivery, easy communication, perfect seller”

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Posted 3 years ago

“My partner loves his new Nike SBs and the Nike hoodie is great. Delivery was astounding thanks guys!”

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Posted 3 years ago

“Very impressed with the speed of delivery and quality of communication from ordering to receiving my item, which was carefully packaged. Especially good as it was the week before Christmas. First time ordering online from Natterjacks and will definitely be ordering again.”

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Posted 3 years ago

“Really amazing customer service, thank you if great”

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Posted 3 years ago

“Excellent customer service. I ordered the wrong colour jeans on line and a quick phone call to the store and it was all sorted with no fuss! Thank you Layla! Excellent delivery too! Thank you!”

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Posted 3 years ago

“perfect item, fast delivery”

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Posted 3 years ago

“Excellent delivery, great product”

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Posted 3 years ago

“Fabulous service,”

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Posted 3 years ago

“Had what I wanted. Shipped overnight. Excellent service.”

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Posted 3 years ago

“Great service, item ordered arrived as advised”

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Posted 3 years ago

“Bought a simple white T-shirt in the sale, easy to use website and very quick delivery. Thanks Natterjacks, will be shopping with you again.”

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Posted 3 years ago

“Good range of sizes available in the trousers I wanted; prompt sending with reliable delivery service”

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Posted 3 years ago

“Excellent service, great customer service and the selection of clothing was far greater than other sites I had been looking at. Dispatched quickly as promised. Sadly the couriers used were not as reliable, but I understand that this is out of your control. Thank you, I would recommend and I would definitely use again.”

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Posted 3 years ago

Natterjacks is rated 4.7 based on 3,206 reviews