Natterjacks Reviews

4.7 Rating 3,170 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed- very quick delivery- great products. Will definitely use again. Thanks”

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Posted 2 years ago

“Absolutely amazing service very fast delivery and the item was packaged very well”

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Posted 2 years ago

“Excellent service and keeps client up to date with the progress of the order. Very reassuring.”

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Posted 2 years ago

“Great product, speedy delivery, personal touch on the delivery note, very satisfied customer!”

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Posted 2 years ago

“Great service. Efficient, timely delivery.”

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Posted 2 years ago

“Good service, easy website. Thank you”

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Posted 2 years ago

“I was desperate to buy my daughter a pair of Clash DMs for her 16th birthday but struggled to find the right size. Was let down by one store but was saved by Natterjacks. I ordered them on Monday and they arrived on the Wednesday. Will definitely buy from again as my daughter was overjoyed.”

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Posted 2 years ago

“Thanks for the T-shirts, excellent quality, communication and delivery”

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Posted 2 years ago

“Always have a great shopping experience with Natterjacks, either online or in store. Online orders arrive when they say they will and Natterjacks keep you informed if any items delayed.”

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Posted 2 years ago

“Seen the bad reviews but I’m guessing they’ve changed their customer service people since then. Had issues my PayPal to get my Carhartt jacket but natterjacks kept me updated the whole time. Had no issues with the jacket when it came”

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Posted 2 years ago

“Really good shipping and great products!”

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Posted 2 years ago

“Great items and fast delivery thanks”

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Posted 2 years ago

“Never used Natterjacks before so rang the shop before I ordered as the trainers were out of stock everywhere & gentleman was really helpful. Ordered received goods in 3 working days . Happy so far , good to use the smaller retailers than the big companies”

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Posted 2 years ago

“Simple ordering with excellent speedy delivery. Thanks ☺️”

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Posted 2 years ago

“Had the item I wanted, easy to order and delivered quickly.”

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Posted 2 years ago

“The best staff and clothing quality”

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Posted 2 years ago

“Amazing service and outstanding communication💯👏”

Natterjacks 5 star review on 15th November 2022

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Posted 2 years ago

“Excellent service..Great price on the Adidas Handball special GTX that I bought.would definitely recommend..”

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Posted 2 years ago

“Really nice service. The website was easy to use and the itens have good quality. The only thing I would improve is the packaging. The itens could have a better package. Thanks.”

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Posted 2 years ago

“Very pleased with adidas trainers - quick dispatch and well packaged. Thank you”

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Posted 2 years ago

Natterjacks is rated 4.7 based on 3,170 reviews