Natterjacks Reviews

4.7 Rating 2,958 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was fast and timely. Thanks again for the win, first ever raffle win for the reverse papa bear! means a lot”

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Posted 3 years ago

“Great item. Very proud of it”

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Posted 3 years ago

“I didn't know they had 2 stores pretty much next to each other. However the range of clothes and skating gear available in the skateboarding store is very large and wouldn't disappoint you. Probably one of the best skating shops I've been to in terms of clothing. The staff are friendly and do not disturb you qwhilst browsing, they also great you with warm smiles and positive vybz”

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Posted 3 years ago

“Fast delivery and perfect pair for this summer! many thanks !”

Natterjacks 5 star review on 26th July 2021

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Posted 3 years ago

“Great products and fast shipping Highly recommended”

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Posted 3 years ago

“Placed the order same day, and arrived next day. Double boxed and perfectly secure. Don't hesitate to buy from them.”

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Posted 3 years ago

“5/5, nothing more to say.”

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Posted 3 years ago

“Found the item i was after, reduced, and it was with me 2 working days later. Great service, great price, vet happy.”

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Posted 3 years ago

“Very good service from Natterjacks easy to order online and good communication re delivery. Had no problem, to be fair, so no experience of customer services or returns. Would use again and recommend this company.”

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Posted 3 years ago

“Really happy with website experience, offers and quick delivery. Would recommend.”

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Posted 3 years ago

“Can praise them enough… they are actually know what they are selling and can give advice on the product (does not happen often now) they will double check you have right size with txt (they sell US shoes so it is confusing for some) anyway real professionals, always happy with my purchase from them (bought several times)”

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Posted 3 years ago

“Great product, brilliant customer service and communication, would definitely purchase again.”

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Posted 3 years ago

“Good service! Received email after ordering stating order wasnt in stock but would be delivered at the earliest opportunity, missed an email in my spam communicating this, overall good service”

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Posted 3 years ago

“Won a raffle for some sb dunks. The whole buying experience was great and the delivery was fast.”

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Posted 3 years ago

“Recently made an online purchase and received the item the very next day! Excellent service!”

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Posted 3 years ago

“Top quality, great value. Excellent converse trainers. Super quick delivery.”

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Posted 3 years ago

“Great service thanks again”

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Posted 3 years ago

Hi Glyn, Thank you for shopping with us!

Posted 3 years ago

“I bought skate shoes for my son from this online store, good choice with quick delivery.”

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Posted 3 years ago

Hi there, Thank you so much for your kind review!

Posted 3 years ago

“Great service from Natterjacks, got some rare Vapormax plus which I'm very pleased with Wouldn't hesitate to use again”

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Posted 3 years ago

Hi Paul, We're happy to hear you are happy with your purchase!

Posted 3 years ago

“Bought 3 items however delivery was delayed but they kept good contact. When the item arrived they contacted me to let me know it had a Sunfad and if I still wanted it they would reduce the price for the damage. I found this good service as less reputable companies may have just sent the product with quality checks. Very happy with my purchases and would be 5 stars if it wasn't for the delay in receiving.”

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Posted 3 years ago

Hi Finlay, Thank you very much for your kind words and honesty!

Posted 3 years ago

Natterjacks is rated 4.7 based on 2,958 reviews