Natterjacks Reviews

4.7 Rating 3,358 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,358 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fees for returning items, which no normal online store request, are ridiculous. Shouldn't really have to pay to return items if purchased online. The risk with buying online is you can't try on/see in person before it arrives so surely online shops need to make it easy for returns. Will stick to Amazon”

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Posted 3 years ago

“Haven’t received my full order. Awful. don’t order from here. Terrible customer service, won’t even reply to my emails”

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Posted 3 years ago

“Very pleased with my recent purchase from Natterjacks. Great trainers, quick delivery and really good communication. Perfect.”

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Posted 3 years ago

“Unhappy with delivery time. Was ordered for a trip and they never came on the day they were meant to”

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Posted 3 years ago

“These are my sons favourite skate shoes. He is currently working in South Korea and he can’t get them there so I ordered them from you, they arrived promptly and I posted them to him today xx”

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Posted 3 years ago

“Ordered a Carhartt sweat shirt great price delivered quickly and well wrapped Tracking let me know when it was coming and arrived on time”

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Posted 3 years ago

“Lovely quality of trainers! Highly recommended”

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Posted 3 years ago

“Thank you item was perfect we’ll wrap perfect condition shipping on time thank you natterjack”

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Posted 3 years ago

“Great item, great service. Although description said suede, shoes were canvas.. 👍”

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Posted 3 years ago

“Great service and very prompt delivery.”

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Posted 3 years ago

“Great service. Order arrived within 3 days was kept up to date with delivery times. Would definitely recommend.”

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Posted 3 years ago

“Thank you for the fast delivery and good product.”

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Posted 3 years ago

“I emailed Natterjack back in December when my son's product arrived with missing parts but as he had opened it obviously being 5 he wanted to play with it we had to work without the part and order replacements for the skateboards from Amazon. Natterjacks never responded to me and still haven't to this date extremely poor service.”

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Posted 3 years ago

“Natterjacks is the coolest place around. They sell a fabulous selection of clothes curated beautifully. The most helpful staff… we love going there and always find what we’re looking for.”

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Posted 3 years ago

“Very Happy with my purchase for my Sons birthday, kept me informed of where and when my parcel is.Will be using again 💯”

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Posted 3 years ago

“Great selections of clothes and shoes in one place. Most of people working in Kingston branch are always helpful and friendly. My favourite place for getting presents for my son and husband.”

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Posted 3 years ago

“Very easy transaction & arrived quickly. Would definitely recommend.”

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Posted 3 years ago

“Great service. Item arrived within 3 days of ordering :) Would use again.”

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Posted 3 years ago

“Everthing perfect!”

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Posted 3 years ago

“great store”

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Posted 3 years ago

Natterjacks is rated 4.7 based on 3,358 reviews