Natterjacks Reviews

4.7 Rating 2,958 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The owner of this company is a narcissistic, mentally abusive melon.”

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Posted 3 years ago

“My order was said to have been delivered on 25/09/21 but I have not received any delivery from APC”

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Posted 3 years ago

“Easy to place online order - super fast delivery - excellent service! Thank you”

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Posted 3 years ago

“Disappointed that my second purchase code of Review didn’t work on my next order I would like this to be corrected”

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Posted 3 years ago

“Vert good service and product! Awsome and i liked it alot”

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Posted 3 years ago

“Had a problem ordering online but Ron helped me. I love my new trainers. Thank you so much for all your help.”

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Posted 3 years ago

“Quick, efficient service. Product great.”

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Posted 3 years ago

“Quick delivery super happy with item and lovely customer service”

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Posted 3 years ago

“Next day delivery, well packed, lovely trainers. Will be back!!”

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Posted 3 years ago

“I have purchased 2 pair of shoes on the 7th of September.On the 9th there was a delivery attempt.I have rescheduled delivery for the 10th but parcel didnt arrive.I have called the APC company for an update and I was informed it will be delivered on the 11th as there was some scanning system fault.On the 11th parcel also was not delivered. Tried to contact over the weekend the depot but noone anserw so send the email and till now noone responded to it.I have contacted again and rearrange for the 20.09 but till now did not get any confirmation of the rescheduled day.Very poor communication...cant say anything about the product as still waiting for it...”

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Posted 3 years ago

“Good service and really happy with the goods”

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Posted 3 years ago

“Amazing! I was searching everywhere for my footwear and finally found what I wanted here! Delivery and payment was so easy and SO happy with my purchase....even saved a few quid on RRP as well!”

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Posted 3 years ago

“Top service. Quick delivery. Recommended dealer DW”

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Posted 3 years ago

“superb delivery service, prompt no fuss ....sorted!👍”

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Posted 3 years ago

“I’d been looking for a specific Polar Skate Co cap for a number of years after losing my previous one, and finally found one on Natterjacks! Excellent service and fast shipping 👍🏼”

Natterjacks 5 star review on 15th September 2021

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Posted 3 years ago

“Excellent product”

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Posted 3 years ago

“Customer service spot on. Only thing I can suggest is provide tracking info as this would help rather than contacting Courier. Only company I've used that does not link you in with couriers. Product spot on would use again.”

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Posted 3 years ago

“Was surprised the two t shirt did not come with plastic cover other than that it was a fast delivery and a good experience shopping with you”

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Posted 3 years ago

“Always conerns me when odering off the web with a company ive not used before, so I googled Natterjacks and like the reviews people had left so i went and made an order and im so glad i used Natterjacks, prompt excellent service and i will definitely use them again. Thank you”

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Posted 3 years ago

“All staff polite and helpful”

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Posted 3 years ago

Natterjacks is rated 4.7 based on 2,958 reviews