Natterjacks Reviews

4.7 Rating 3,106 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the Vans hoody I ordered for my son. It arrived swiftly and included the Natterjack paper carrier bag and a personalised note so that we knew who had packed and sent it. Lovely friendly touch!”

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Posted 4 years ago

“Great quality items look even better than online they keep you updated for delivery and arrived when promised”

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Posted 4 years ago

“Really amazing clothing, delivery was fast. A pleasure to buy from. Would definitely recommend.”

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Posted 4 years ago

“Great service and prompt delivery”

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Posted 4 years ago

“Bought this gift for my grandson . He loves it.”

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Posted 4 years ago

“Excellent service quick professional thank you”

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Posted 4 years ago

“I see a bunch of Karens and Daren's complaining so I had to show them some love, got some items from them came early, one of the items didn't fit me well I returned it, got my money back quick no problem, customer service was great.”

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Posted 4 years ago

“Done a raffle didn’t win hopefully next time also donated to children charity so wasn’t all bad Lool”

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Posted 4 years ago

“Bought 4 tickets for grateful dead raffle. Didn’t win but was great fun. Will deffo get involved with the next one from @bambi_price”

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Posted 4 years ago

“Spot on and super fast delivery”

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Posted 4 years ago

“I’ve always loved these shoes And the fact that you are the only place they have them at a reasonable price thinking of buying more service great no complaints and the trainers came within a day. No hassle very happy”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“good!thank you”

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Posted 4 years ago

“Entered the raffle for the dunks but never got an email to say if I was successful or not. I expect I was not but when you had to pay to enter seems lazy on your part.”

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Posted 4 years ago

“If you are charging £5 per raffle entry I’d at least like a courteous email detailing if I’d been unsuccessful instead of chasing you down on Instagram”

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Posted 4 years ago

“Great customer service. communicated with me and kept me informed during shipment process.”

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Posted 4 years ago

“Very helpful, ordered some sliders and messaged me to check I had ordered the correct size and quick delivery”

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Posted 4 years ago

“I Didn’t win but that’s cool as I like idea of chance of winning trainers and helping charity.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Entered the Grateful Dead charity raffle. A very thoughtful initiative done. Good job. At the same time, I hope I that I could win the raffle.”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 3,106 reviews