Natterjacks Reviews

4.7 Rating 3,106 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods are very good. However, I had problems making the order on line, and I could not complete the order. I contacted Natterjacks and they were not able to take the order over the telephone so I had to get another person, using my details and credit card, to do it otherwise the sale would not have gone through. Seems a little short sighted on Natterjacks side not to have the facility necessary to take orders over the phone! C. Goodger (Mrs)”

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Posted 4 years ago

“Great service, parcel arrived quicker than I expected. Would use Natterjacks again.”

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Posted 4 years ago

“Good selection of items. Fair delivery time.”

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Posted 4 years ago

“Fast efficient online service , packed well with a personal touch . Would def use again .”

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Posted 4 years ago

“Items were brought for a Xmas present quality looks great prompt service would highly recommend”

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Posted 4 years ago

“Excellent product, tee shirt. Really good quality.”

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Posted 4 years ago

“Great local store with brilliant, helpful staff. Top communication and social media, too, with excellent service.”

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Posted 4 years ago

“Super happy with the item-great price, speedy delivery.Great - staight forward service!”

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Posted 4 years ago

“Gift for my son so don’t have detailed feedback yet. Looks great to me!! On time and well packaged”

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Posted 4 years ago

“Natterjacks is awesome, excellent and great! The best skate shop with loads of great products. Very personable and great communication.”

Natterjacks 5 star review on 24th November 2020

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Posted 4 years ago

“First time I have ordered won’t be the last, delivery was quick, item was well packed! I will order from them again! Thank you”

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Posted 4 years ago

“Arrived on time & well packaged, very happy.”

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Posted 4 years ago

“muy buenos productos”

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Posted 4 years ago

“all good - especially during these harsh times a nice treat of online shopping”

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Posted 4 years ago

“Excellent service. Checked the size I had ordered was correct and once confirmed, shipped it immediately. Would definitely buy from them again”

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Posted 4 years ago

“Brilliant trainers, brilliant service. Thanks Natterjacks.”

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Posted 4 years ago

“Fab service, fast delivery, lovely sweatshirt”

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Posted 4 years ago

“Very helpful and efficient, received an email before item was dispatched to double check I ordered the correct size. Good customer service! Very well packed”

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Posted 4 years ago

“Great company. Stock amazing gear at reasonable prices and threw some freebies into my order after interacting with them on their Instagram page. They also have some amazing limited sneaker releases. I will definitely continue placing orders with these guys.”

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Posted 4 years ago

“Great webb site first time buying on line so loved it . Easy checkout and delivered on time win win 🙏”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 3,106 reviews