Natterjacks Reviews

4.7 Rating 2,972 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good.”

Helpful Report

Posted 4 years ago

“Great to see a creative way of doing raffles. The idea of purchasing a raffle ticket and having the proceeds go to the council was a wonderful idea. Although I didn’t manage to win a pair, participating felt satisfying compared to other raffles I have done. Keep up the good work team.”

Helpful Report

Posted 4 years ago

“The best clothes shop around”

Helpful Report

Posted 4 years ago

“Ordered item on Tuesday Received on Friday Very satisfied better than expected well done Natterjacks Will be ordering again”

Helpful Report

Posted 4 years ago

“Thanks for giving a chance to purchase, hope to get a W in the future 😄”

Helpful Report

Posted 4 years ago

“I got charged delivery then had it removed after further contact. Also on the email sent it stated use “our FREE returns portal” but it’s not free. Disappointing”

Helpful Report

Posted 4 years ago

“The Carhart OG Barn Coat is exactly as described. The Naterjacks team met all expectations in dispatch but the courier company on two occasions arrived 2 hours before they notified. When I contacted Naterjzcks they were polite apologetic and very efficient. In summary, product great, dispatch great, customer service fantastic delivery a little less so. I will definitely use them again.”

Helpful Report

Posted 4 years ago

“The trainers arrived promptly and they were in good condition and they were packaged well. I was pleased with the service and would use them again.”

Helpful Report

Posted 4 years ago

“Quick swift delivery. No hassle! Thanks”

Helpful Report

Posted 4 years ago

“Excellent, speedy service and a great range of brands. Tracked down exactly what I was looking for and got it to me really fast. Will def visit the store soon!”

Helpful Report

Posted 4 years ago

“Good sale price and the delivery was made fairly quickly. Didn’t receive an email update when it was dispatched but easily fixed by logging in online to check the status.”

Helpful Report

Posted 4 years ago

“Item came as expected. Customer service were quick to answer back to my inquiry about the delivery. Good service 👍”

Helpful Report

Posted 4 years ago

“Great company for sure. Order some Vans and they emailed me to make sure the size I ordered was correct. Little touches like that make them stand out for sure.”

Helpful Report

Posted 4 years ago

“Wanted a pair of trainers as a gift for my boyfriend's birthday and i had been searching online to find his shoe size but everywhere was out of stock. I only found it in natterjacks and got super excited! An abundance of men's clothes, shoes and accessories. Loved it! I highly recommend it!”

Helpful Report

Posted 4 years ago

“The hoodie i ordered didn’t look like how it was on the website. scams . im returning this item immediately.”

Helpful Report

Posted 4 years ago

“I’ve not purchased anything from Natterjacks since c.2004. Back then it was in store & I bough most of the colourways of the Cant Skate space invader alien t-shirt. Aside from that, a new cap was needed. From order to delivery was as easy as ordering something online. Top marks”

Helpful Report

Posted 4 years ago

“Great product and very fast delivery, would purchase from natterjacks again!”

Helpful Report

Posted 4 years ago

“Great selection of items. Had to pop to store to make a couple of returns, due to sizing and the Natterjacks team were very attentive and great at helping me find what I wanted. Cheers!”

Helpful Report

Posted 4 years ago

“Shopped here before and had only good experiences but last order wasn’t as it appeared on the website. Quick and easy refund granted”

Helpful Report

Posted 4 years ago

“Excellent customer service. Ordered and received within 2 days.”

Helpful Report

Posted 4 years ago

Natterjacks is rated 4.7 based on 2,972 reviews