Natterjacks Reviews

4.7 Rating 2,924 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, speedy delivery, easy to use website and not TOO dear on prices. Love the products thanks guys x”

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Posted 4 years ago

“Order processed and delivered promptly very pleased and will certainly use Natterjacks again”

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Posted 4 years ago

“Lovely experience from start to finish. Really happy with my product! Fast shipping and tracking all the way.”

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Posted 4 years ago

“Good prices and products, and delivery was quick, highly recommend”

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Posted 4 years ago

“Very easy to order and fast delivery.”

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Posted 4 years ago

“Great product line. Delivery packaging is a bit much though, my one cap came in a overly large box.”

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Posted 4 years ago

“I was very satisfied with the prompt and courteous response. I was able to tell the size feeling immediately, so I was able to purchase with confidence. Thank you very much.”

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Posted 4 years ago

“No problems at all. Ordered item, Item delivered within a couple of working days.”

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Posted 4 years ago

“Fast delivery !”

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Posted 4 years ago

“Good easy transaction would buy again”

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Posted 4 years ago

“Says 10 UK size , be very surprised if they were , more like 11 , hard to get hold of these in a UK 10 ….. so do wonder.”

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Posted 4 years ago

“Good quality shoes”

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Posted 4 years ago

“Just got a pair of Edwin 55s in the sale. Well pleased with them. I love Natterjacks. I’ve been buying clothes from them for over 20 years. They’ve got a great selection and the staff are super helpful and knowledgeable. This was the first time I’ve used they’re online store and my jeans were delivered in two days. Inside the plastic postal wrapping they came wrapped in the natterjacks paper bag which I thought was a nice touch.”

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Posted 4 years ago

“Very happy 😊....very quick delivery”

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Posted 4 years ago

“Always great staff in the store and quick and easy online best skate store in the country”

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Posted 4 years ago

“Ordered some trainers in the sale, really good price but sadly didn't fit. Customer service excellent when I called with a question, and returns/refund processed within 24 hours. Will be coming back.”

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Posted 4 years ago

“Fast delivery and good quality. Thanks”

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Posted 4 years ago

“I will be honest I had not heard of Natterjacks prior to finding a few products I had been looking for, So I googled them to check reviews before ordering, they were mostly negative but I bit the bullet and so glad I did, they sent an email at every stage of the order, they sent tracking details and upgraded my delivery to a next day Saturday delivery. Once I got the order was delivered I got an email to say thank you for ordering. Highly recommend this company.”

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Posted 4 years ago

“Great service, nice and quick posting items out. Always a great reliable shop.”

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Posted 4 years ago

“Great customer service, the size I required wasn’t available but they was contacted to see if I’d like the chance to purchase an alternate size”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 2,924 reviews