Natterjacks Reviews

4.7 Rating 2,924 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, speedy service and a great range of brands. Tracked down exactly what I was looking for and got it to me really fast. Will def visit the store soon!”

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Posted 4 years ago

“Good sale price and the delivery was made fairly quickly. Didn’t receive an email update when it was dispatched but easily fixed by logging in online to check the status.”

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Posted 4 years ago

“Item came as expected. Customer service were quick to answer back to my inquiry about the delivery. Good service 👍”

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Posted 4 years ago

“Great company for sure. Order some Vans and they emailed me to make sure the size I ordered was correct. Little touches like that make them stand out for sure.”

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Posted 4 years ago

“Wanted a pair of trainers as a gift for my boyfriend's birthday and i had been searching online to find his shoe size but everywhere was out of stock. I only found it in natterjacks and got super excited! An abundance of men's clothes, shoes and accessories. Loved it! I highly recommend it!”

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Posted 4 years ago

“The hoodie i ordered didn’t look like how it was on the website. scams . im returning this item immediately.”

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Posted 4 years ago

“I’ve not purchased anything from Natterjacks since c.2004. Back then it was in store & I bough most of the colourways of the Cant Skate space invader alien t-shirt. Aside from that, a new cap was needed. From order to delivery was as easy as ordering something online. Top marks”

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Posted 4 years ago

“Great product and very fast delivery, would purchase from natterjacks again!”

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Posted 4 years ago

“Great selection of items. Had to pop to store to make a couple of returns, due to sizing and the Natterjacks team were very attentive and great at helping me find what I wanted. Cheers!”

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Posted 4 years ago

“Shopped here before and had only good experiences but last order wasn’t as it appeared on the website. Quick and easy refund granted”

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Posted 4 years ago

“Excellent customer service. Ordered and received within 2 days.”

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Posted 4 years ago

“Sent me factory defect shoes Unhelpful when trying to return Terrible customer service”

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Posted 4 years ago

“Brilliant service, hassle free and super efficient. Thanks to all Natterjacks”

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Posted 4 years ago

“Excellent great seller and.i am willing to purchase again”

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Posted 4 years ago

“Arrived v quick everything went smoothly shoes I couldn't find anywhere else so 5*****..:|:.. . ''\. ./``.”

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Posted 4 years ago

“Thank you for the shoes and the raffle, 🙏🏼 Nice and quick delivery too. When I’m back in Kingston again will swing by the store.”

Natterjacks 5 star review on 23rd September 2020

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Posted 4 years ago

“Quick delivery only ones to stock something different. Thank great service, great deals!”

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Posted 4 years ago

“Great selection and speedy delivery”

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Posted 4 years ago

“It was a really good service. And I would use Natterjacks again.”

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Posted 4 years ago

“Precios razonables y envío muy rápido!”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 2,924 reviews