Natterjacks Reviews

4.7 Rating 2,669 Reviews
92 %
of reviewers recommend Natterjacks
4.7
Based on 2,669 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Natterjacks Reviews

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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All good, got everything I ordered
Helpful Report
Posted 1 year ago
First time I’ve bought from Natterjacks. Website is easy to use. They have a good selection of products, in fact more per brand than some of their competitors, as some items I’ve only seen on the Natterjacks website! Purchased a hat by Parra, great hat, nice fit and looks fab! Delivery was speedy and updates were consistent. My one negative comment is, they packaged the cap in a brown bag and then put that in a plastic/ polythene shipping bag… the hat arrived looking like road kill. Fortunately it’s an unstructured 6 panel, flat brim cap and so not to disastrous, although it does look ‘well worn’ but if this had been a structured cap, it would have been destroyed. Come on guys, fork out for a few hat boxes, it makes a real difference.
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Posted 1 year ago
Good service, quick delivery however tshirt came with white marks on- had to wash before wearing for the first time.
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Posted 1 year ago
Fast delivery 5***** 4/5 Overall because the trousers looked like a much lighter colour on the website.
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Posted 1 year ago
GOOOOOOOOOOOOOOD service ! thank s!sdf
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Posted 1 year ago
Classsssss
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Posted 1 year ago
happy with product etc however when i collected the item from the store it had a tag on for 50% off and i had already paid full price.
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Posted 1 year ago
Natterjacks is very simple online purchasing platform with a lot of quality brands.
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Posted 1 year ago
Satisfied with the service
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Posted 2 years ago
always easy to deal with
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Posted 2 years ago
The shoes look amazing, and are comfortable but not all the time. Sometimes the left one hurts in the front of the foot. Never experienced anything like that before but when that’s not happening, the shows feel amazing. Guess it has to get used to my foot but…
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Posted 2 years ago
Hi, Jerzy We're happy to hear your love of the shoes! We're hoping that with some wear your shoes will become more and more comfortable. Many thanks for supporting us with your purchase Natterjacks
Posted 2 years ago
Very efficient service sadly the product was too big
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Posted 2 years ago
Disappointed that my second purchase code of Review didn’t work on my next order I would like this to be corrected
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Posted 2 years ago
Was surprised the two t shirt did not come with plastic cover other than that it was a fast delivery and a good experience shopping with you
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Posted 2 years ago
Speedy, reliable service! I would highly recommend this shop to my friends and family! Thanks
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Posted 2 years ago
Everything went smoothly and as planned for my order of some Adidas Stan Smith trainers. Natterjacks were the only supplier I could find who had the size and style I wanted.
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Posted 2 years ago
I was delighted with the quality of the t-shirts that I purchased and their delivery was within 48 hours. However, some of the bags that the t-shirts were packaged in had holes in and 2 of them had no bags at all. That was a shame as I was giving them as a birthday gift.
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Posted 2 years ago
Love the style of clothing, it’s what I want to base my style off for the future, love the retro look combined with big modern brands. Recently ordered a Nike SB T-shirt, great quality, delivery could have been a bit quicker but wasn’t a problem
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Posted 2 years ago
Good service! Received email after ordering stating order wasnt in stock but would be delivered at the earliest opportunity, missed an email in my spam communicating this, overall good service
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Posted 2 years ago
Bought 3 items however delivery was delayed but they kept good contact. When the item arrived they contacted me to let me know it had a Sunfad and if I still wanted it they would reduce the price for the damage. I found this good service as less reputable companies may have just sent the product with quality checks. Very happy with my purchases and would be 5 stars if it wasn't for the delay in receiving.
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Posted 2 years ago
Hi Finlay, Thank you very much for your kind words and honesty!
Posted 2 years ago
Natterjacks is rated 4.7 based on 2,669 reviews