Natterjacks Reviews

4.7 Rating 3,013 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking for stussy xxl”

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Posted 6 years ago

“very nice cloth”

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Posted 6 years ago

“Great! fast delivery”

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Posted 6 years ago

“Ruddy marvellous service!!!”

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Posted 6 years ago

“Online purchase was a breeze, very user friendly.”

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Posted 6 years ago

“Natterjacks is amazing for products and customer service. I have been shopping here online for years and they never disappoint! Great range of shoes that me and my kids are in to... Nike SB, Nike range is really good. Loads of other brands that I am sure are equally well stocked. Postage is secure and prompt and their communication is excellent. Thanks a lot. This is the benchmark for online shopping!!”

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Posted 6 years ago

“The product itself was good, but the tax was terrible. I bought 97.99 pounds of shoes, and I almost paid the tax because they said I bought them at 140 pounds.”

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Posted 6 years ago

“Extremely poor and misguiding sizing provided. I would have returned requesting a full refund - including the postage charge both ways - but unfortunately I was unwell and missed the 2 week deadline for doing so.”

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Posted 6 years ago

“Overnight shipping meant they came the next morning. I had been hunting all over for the Marvel x Vans trainers and Natterjacks saved the day! With this service I will definitely be using them again!”

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Posted 6 years ago

“Postage was very prompt! Good quality product and plenty of updates throughout... Can't fault it!”

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Posted 6 years ago

“Got to say an outstanding service all round. From purchase to delivery was faultless!!”

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Posted 6 years ago

“Good job !”

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Posted 6 years ago

“The first time I’ve shopped with natterjacks and it won’t be the last as the experience was first class. Delivery very fast and item as described.”

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Posted 6 years ago

“Very quick delivery but says 4.00 delivery charge but jumps up when you buy more than 1 item Other than that very good service.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great service and quick delivery”

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Posted 6 years ago

“Great shops in Kingston.. slightly more expensive than some other stockists but had the stock and could deliver in a good time so can't complain.. arrived ..and shoes are great kept both pairs..”

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Posted 6 years ago

“I ordered a T-Shirt for my boyfriend's birthday in a size Large. It arrived the day before his birthday, and when he tried it on it came up small. Even though it was tagged large, and I ordered a large, a medium t-shirt arrived. We were both disappointed. Upon contacting Customer Support - the team was largely unhelpful and said they did not have the large stock anymore. I had to ask for a discount in future orders and was not offered one. I regret to say I won't be ordering from Natterjacks again in the future.”

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Posted 6 years ago

“Quick delivery on my Polar Happy/Sad socks they are great!”

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Posted 6 years ago

“very fast delivery .. legit product and good customer service 5 star ⭐️ for you guys..”

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Posted 6 years ago

Natterjacks is rated 4.7 based on 3,013 reviews