Natterjacks Reviews

4.7 Rating 2,925 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, speedy delivery”

Helpful Report

Posted 6 years ago

“I bought a voucher for my relative , when he came to attempt to buy an item , they would not honour the voucher as it was in my name . we had to contact Natterjacks and go through a long process to redeem the voucher . Won't be doing that again thanks . no problem i.m sure with the items itself but problem with the internet purchases has put me off .”

Helpful Report

Posted 6 years ago

“Really quick delivery and great communication from Natterjacks. Item exactly as described and excellent quality.”

Helpful Report

Posted 6 years ago

“Great savings! Got 50% off on a pair of brilliant Nike SBs which arrived to my office a day ahead of the outlined delivery date. Will definitely shop again.”

Helpful Report

Posted 6 years ago

“Xxxxxxxxxxxxxxxxx”

Helpful Report

Posted 6 years ago

“easy to order and my son was well happy with the trainers carol”

Helpful Report

Posted 6 years ago

“Amazing shop. Really good curation of clothing and footwear. Also the sale stuff is awsome.”

Helpful Report

Posted 6 years ago

“Quick delivery and good service”

Helpful Report

Posted 6 years ago

“super fast delivery,i love your sales:))) definitely shop again. cheers”

Helpful Report

Posted 6 years ago

“The service is excellent”

Helpful Report

Posted 6 years ago

“Everything is fine..but i need to pay extra for the tax upon delivery..”

Helpful Report

Posted 6 years ago

“Easy to use site. Great items at great prices - always a bargain to be had. Fast delivery.”

Helpful Report

Posted 6 years ago

“I ordered the last pair of Nike white widows on the site but had to return them as one of the shoes had a dirty sole and was damaged at the back. I returned them as advised and was only partially refunded as I was told there is no damage on the shoes. Sent the pics to prove they were and received back photos from the shop. Now they’ve either cleaned them up or sent pics of a different pair. Either way if they are willing to go to these lengths to avoid refunding me the full amount let them have it. The person in charge of returns spoke to me like a i was a fool and overtalked me, saying things like “unless the people who work at Nike were wearing them they are brand new” he was more polite the second time I called but Won’t be using natterjacks again sadly. Shame up till now never had any issues. But this was my first return. Feel a little more silly as I’ve been plugging natterjacks sales items on my Instagram page, I’ll be taking them down and informing my followers of what transpired. If the same items available at another store I highly recommend going down that route. I managed to find another pair and luckily no issues with these.”

Helpful Report

Posted 6 years ago

“First time buyer, great service.”

Helpful Report

Posted 6 years ago

“Great selection of items, website is easy to use, items delivered quickly. My only complaint is that the bags each individual item came in were ripped, not sure why this it but still a great service”

Helpful Report

Posted 6 years ago

“Been over a week still haven’t received order, am in uk”

Helpful Report

Posted 6 years ago

“only place I could find that weren't sold out of the vans x lazy oaf collection. Shoes came the same week in beautiful condition. Highly recommended”

Helpful Report

Posted 6 years ago

“Excellent, quality clothing-I am very happy with what I ordered. The only reason I didn’t give 5 stars is that I had to drive half an hour to collect my parcel as I was at work when the first delivery was made.”

Helpful Report

Posted 6 years ago

“Good product supplied quick & easy service happy”

Helpful Report

Posted 6 years ago

“Well packaged item”

Helpful Report

Posted 6 years ago

Natterjacks is rated 4.7 based on 2,925 reviews