Natterjacks Reviews

4.7 Rating 3,016 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gift card at the last minute for Christmas, and the Natterjacks team did their best to get it to me before Christmas and it arrived on Christmas eve. Excellent service.”

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Posted 6 years ago

“Arrived promptly and thankfully before Christmas!”

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Posted 6 years ago

“A very good online shopping experience, everything arrived on time. I will definitely shop here again.”

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Posted 6 years ago

“Great service from order to delivery. Thank you”

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Posted 6 years ago

“Great website! Had exactly what I wanted. Team were fantastic when I had to ring up and change deliver address. Was very grateful for their support”

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Posted 6 years ago

“Ordered a tshirt from Natterjack the service was excellent they kept me informed from order to delivery and arrived on time.I would recommend this site and use it again.”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“As described and arrived quickly. Will definitely be using again.”

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Posted 6 years ago

“Nice stuff ,sent promptly.”

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Posted 6 years ago

“😉👍”

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Posted 6 years ago

“Great service. Ordered on a Thursday afternoon, arrived on the Saturday. Thank you!”

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Posted 6 years ago

“nice shoes, nice seller!”

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Posted 6 years ago

“very good service,fast delivery,I like it.”

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Posted 6 years ago

“If I could go any lower I would pick a minus. You took my money promised me my order then blame a 3rd party “security” service for not delivering what I ordered and paid. End of story. And when asked how could this be you then say “well there’s always a first time”. This is customer service? Really? Good luck to you.”

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Posted 6 years ago

“Fast delivery! Amazing quality! Would so shop here again”

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Posted 6 years ago

“Happy with the product but very unhappy with the service. I specifically bought from your store because you offered a next day delivery for which I paid an additional fee. The item was not delivered until 3 days incurring more cost for me as I then had to send it on to the recipient of my gift. I have phoned your Kingston store repeatedly in an effort to have my additional postage payment refunded and each time been told it would be dealt with but it has not. Consequently I will not be ordering from your store in the future.”

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Posted 6 years ago

“Great selection of skate clothes for my son, easy to navigate website, fast delivery and simple returns procedure - though seldom needed! Also regular offers emailed which is very useful for a fast growing teenager.”

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Posted 6 years ago

“Great product, very fast delivery!”

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Posted 6 years ago

“Service ⭐️⭐️⭐️⭐️⭐️ Pant 🔥”

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Posted 6 years ago

“good!”

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Posted 6 years ago

Natterjacks is rated 4.7 based on 3,016 reviews