Natterjacks Reviews

4.7 Rating 3,013 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery. Item packed well. Communication is good. Natterjacks always seem to have the items I want when everyone else has sold out.”

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Posted 5 years ago

“Ordered something online that I then needed to pick up as I was going on holiday and the staff, both over the phone and in person, couldn’t have been more helpful. Definitely recommend them and will definitely go back”

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Posted 5 years ago

“Great shop Great service”

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Posted 5 years ago

“Excellent choice of brands , great ordering service and prompt delivery. Will definitely order again from here .”

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Posted 5 years ago

“Very good.”

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Posted 5 years ago

“Ok just received my order and the store kindly added a few freebies which I know will be much appreciated this does help with my initial disappointment!! Thanks very much 😊”

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Posted 5 years ago

“it was good delivery and it came promptly”

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Posted 5 years ago

“Achat et livraison en France rapide, bon site”

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Posted 6 years ago

“Very quick delivery to NZ !”

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Posted 6 years ago

“Fast and nice item received”

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Posted 6 years ago

“WAs a great experience, with nice customer service!”

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Posted 6 years ago

“Shoes came,to small Natterjacks change item no prob. Friendly and on there stock . I have been shopping at Natterjacks for years.because they do a right good job !”

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Posted 6 years ago

“Ordered 7 tops and all turned out to be the wrong colour. Phoned up and was told to take photos and email them back, they gave me an email address which wasn't ering from them againrecognised. The girl taking the girl didn't sound like she knew what to do. So won't be ord”

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Posted 6 years ago

“Very impressed with prompt service !! Easy on line purchase and received bag in a couple of days !”

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Posted 6 years ago

“I am satisfied with very fast international shipping.”

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Posted 6 years ago

“Got just what I wanted. Faster customer service, too.”

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Posted 6 years ago

“I love the shop but couldn’t get to Kingston so ordered online and it came in perfect condition and on time. Thanks”

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Posted 6 years ago

“The item I bought was delivered in a very timely fashion in great condition. Thanks for your expert transfer across the ocean to the other side of the North American continent. Your company was the only place on the web I found this item in my size, so, it was my best and only choice.”

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Posted 6 years ago

“Where is my order?”

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Posted 6 years ago

“You should write on the website AND NOT when we receive the mail for the order that the shipping os offered over 80£ only in UK, not very honest.”

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Posted 6 years ago

Natterjacks is rated 4.7 based on 3,013 reviews