Natterjacks Reviews

4.7 Rating 2,922 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“awful website layout. not user friendly at all.”

Helpful Report

Posted 2 years ago

“Great price on some Blazer Lows and super fast delivery!”

Helpful Report

Posted 2 years ago

“Been advertising that they are going to release the Nike SB Chunky Dunks for 2 years. I suspect they've back doored them; I've contacted Nike about this.”

Helpful Report

Posted 2 years ago

Thank you for suspecting we have backdoored them. We still have them just not decided when to release them. Thank you for your concern.

Posted 2 years ago

“Satisfied with the service”

Helpful Report

Posted 2 years ago

“excellent thanks!”

Helpful Report

Posted 2 years ago

“always easy to deal with”

Helpful Report

Posted 2 years ago

“Great shop and service”

Helpful Report

Posted 2 years ago

“Been a fan of the shop in Kingston for a long time, and have now found them online. Great stuff!”

Helpful Report

Posted 2 years ago

“My son was very pleased with his t shirt. Loved the design and the quality.”

Helpful Report

Posted 2 years ago

“Great company, easy to order and fast delivery, would definitely purchase from them again and have done.”

Helpful Report

Posted 2 years ago

“I was happy with my product, but would've liked more emails in order to see the status of my order and track it”

Helpful Report

Posted 2 years ago

“Great service and quick delivery”

Helpful Report

Posted 2 years ago

“Couldn’t find these trainers anywhere else! Quick delivery, really well packaged and just overall great experience. Thanks!”

Helpful Report

Posted 2 years ago

“Looked for these everywhere finally found them. Thank you natterjacks I will be back. Great service easy delivery”

Helpful Report

Posted 2 years ago

“Really poor service, very slow with email replies. Had to wait nearly a week before getting told I would be refunded due to the item I ordered was faded/faulty. Had to order now from someone else. Won't be using them again!”

Helpful Report

Posted 2 years ago

“Fine if you don't have to return anything. They sent me a t-shirt with a stain on. I've been charged £10 for returning it. It's their mistake. They should have checked for quality before sending. Surely they should pay shipping. No contact from them just a partial refund. Awful service. Wouldn't use them again.”

Helpful Report

Posted 2 years ago

“Rapid delivery and amazing products”

Helpful Report

Posted 2 years ago

“I’ve used natterjacks mainly for buying trainers but sometimes other items of clothing too since I was a young teenager. So pleased that you’ve now expanded your postage to being nationwide rather than just surrounding areas of Kingston because I moved to Yorkshire last year. So happy with every purchase I get from here, always quick delivery and everything is always correct and the size that I ordered. Hope you never ever shut down!”

Helpful Report

Posted 2 years ago

“Order arrived within a matter of days. Great service!”

Helpful Report

Posted 2 years ago

“Good taste”

Helpful Report

Posted 2 years ago

Natterjacks is rated 4.7 based on 2,922 reviews