Natterjacks Reviews

4.7 Rating 2,922 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth service as usual”

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Posted 2 years ago

“great little shop. It's been around for years and the owner Andy Beagley knows his stuff!”

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Posted 2 years ago

“Always good! Quick and fast postage and great deals. Will be back!”

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Posted 2 years ago

“I ordered for the first time and had to send an item back as it was too large for me. The returns information was at first site easy but when I took the item to a recommended returns shop I could not find a QR code for the item to be scanned so I ended up spending nearly £6.00 via post office to return the item. It is difficult to gauge sizes online as many manufacturers Large is more medium so returns should be easier and less costly otherwise I may not purchase here again.”

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Posted 2 years ago

“Item was well packaged, it was promptly despatched & received - great service !”

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Posted 2 years ago

“Excellent service and quick efficient delivery. I also had to call the shop for help regarding delivery timings and the team was incredibly helpful”

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Posted 2 years ago

“Great Customer Service and Fast Delivery. Always good to support your local skatestore.”

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Posted 2 years ago

“Quality products and speedy delivery recommended”

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Posted 2 years ago

“Quick service, lovely trainers. Really happy with my purchase 😄”

Natterjacks 5 star review on 21st May 2022

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Posted 2 years ago

“Nice stuff! Delivery on time. Thank you so much”

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Posted 2 years ago

“Great communication and fast delivery. Easy transaction and would definitely shop again.”

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Posted 2 years ago

“Excellent service. Great shoes and even better people.”

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Posted 2 years ago

“Fantastic store with a great range of skate and streetwear brands. Staff are engaging, helpful and responsive. Delivery is really fast too. Highly recommended!”

Natterjacks 5 star review on 16th May 2022

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Posted 2 years ago

“Fast delivery, good prices for the best quality. Thanks Natterjacks”

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Posted 2 years ago

“Been buying from Natterjacks for 20 years, great selection of clothes and accessories, customer service and help you get from sales assistants second to none.”

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Posted 2 years ago

“The DVD and case arrived in very used condition with many quirks etc! Is this a second hand shop? But no matter, I paid enough money for it! "Thank you!"”

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Posted 2 years ago

“Awesome service. Missed out on a raffle due to high entrances but the guys reached out to me at a later date and made my day. Super easy to communicate with and look forward to continuing my love for Natterjacks as one of the best independent stores I know.”

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Posted 2 years ago

“Very satisfied, as always.”

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Posted 2 years ago

“Quick service and great item thank you!”

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Posted 2 years ago

“Disappointed as trainer were marked..”

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Posted 2 years ago

Natterjacks is rated 4.7 based on 2,922 reviews