Natterjacks Reviews

4.7 Rating 3,091 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 7th May 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on Really fast dispatch and delivery Cannot fault 👍”

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Posted 2 years ago

“This shop is amazing! Quick delivery, reasonable price, and reliable products are all there is to it. I can't find any reason not to use this online shop. I recommend using this online shop with confidence.”

Natterjacks 5 star review on 1st February 2023

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Posted 2 years ago

“Terrible experience, expensive delivery, refunded my order incorrectly.”

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Posted 2 years ago

“Quick delivery, perfect trainers. Would highly recommend.”

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Posted 2 years ago

“Had what I wanted in stock and was despatched very quickly (although Royal Mail messed up the delivery and I didn't get my delivery within 48 hours, it was 6 days). Good price too with discount code.”

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Posted 2 years ago

“Can’t review as it has not arrived”

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Posted 2 years ago

“Great loved the shoes , fast shipping !”

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Posted 2 years ago

“Straightforward ordering, packages arrived in good time. The reason I didn’t give a 5 was because I thought the extra large box on top of the shoe box was unnecessary and not good for the environment due to excess cardboard and excess room in the delivery truck.”

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Posted 2 years ago

“good shippping, good service, pretty happy w the purchase”

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Posted 2 years ago

“really happy with the jacket and good service”

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Posted 2 years ago

“Great range of items, high quality brands. Item arrived in a few days and I could track it! Very pleased.”

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Posted 2 years ago

“Not bad isn’t it”

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Posted 2 years ago

“amazing delivery and item as described”

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Posted 2 years ago

“Poor customer service from Ron, no email sent on the order update rather Ron message me on my personal mobile. I replied his text and he was very aggressive and rude. I will never buy from this company again”

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Posted 2 years ago

“Ultra quick delivery of described goods. Very happy :-)”

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Posted 2 years ago

“Fast delivery, easy communication, perfect seller”

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Posted 2 years ago

“My partner loves his new Nike SBs and the Nike hoodie is great. Delivery was astounding thanks guys!”

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Posted 2 years ago

“Very impressed with the speed of delivery and quality of communication from ordering to receiving my item, which was carefully packaged. Especially good as it was the week before Christmas. First time ordering online from Natterjacks and will definitely be ordering again.”

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Posted 2 years ago

“Really amazing customer service, thank you if great”

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Posted 2 years ago

“Completely unacceptable delivery service. Lost parcel, promised to track it and get back to us. Failed to do so. Spent days waiting in for delivery that was promised but never arrived with the outcome that presents were not delivered and total failure of communication from APC.”

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Posted 2 years ago

Natterjacks is rated 4.7 based on 3,091 reviews