Natterjacks Reviews

4.7 Rating 3,007 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for keeping in touch with me about my delivery date, and also packed very well with a personal touch. Was so happy you had my sons size in stock.”

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Posted 2 years ago

“Ordered on Monday. Received Friday(Royal Mail strike) as described. Recommended.”

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Posted 2 years ago

“Great range of items on their site and managed to get a fab bag! Ordered and came pretty quick...”

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Posted 2 years ago

“Had been looking for trainers for a couple months (Adidas Barcelona) and Natterjacks had them in stock and also on sale. Fast, friendly service and would definitely recommend 👍”

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Posted 2 years ago

“My order hadn't arrived.....still waiting”

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Posted 2 years ago

“Absolutely love this Patagonia Bag ❤️🕺🏼 Amazing service from Natterjacks Even the sad frog made me smile 😎 Five stars”

Natterjacks 5 star review on 27th August 2022

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Posted 2 years ago

“Fantastic service with great communication 5star”

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Posted 2 years ago

“At the physical store I was poorly attended”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Unbelievable service. Even had a member of staff personally delivered a t shirt to my door . Great work guys will definitely be back soon 👍🏼”

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Posted 2 years ago

“I’ve always loved Natterjacks since I was a kid, always great service and sick clothes :)”

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Posted 2 years ago

“Wide selection of clothing and the majority of which is right up my street especially as I’m more interested in workwear type garments in my ripe old age! Will keep an eye on this site for the autumn stock.”

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Posted 2 years ago

“Down jacket arrived promptly and nicely packaged. In perfect condition and bought at a good price. No hesitation in recommending Natterjacks.”

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Posted 2 years ago

“Excellent! Highly recommend shopping from there:-)”

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Posted 2 years ago

“Delivery was very quick and easy. Packed so nicely by André, thank you for the sticker!”

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Posted 2 years ago

“Been shopping here for a good few years. Moved away now so tried ordering on line Quick and well packed Thanks Guys 👍”

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Posted 2 years ago

“Purchased a watch on Sunday evening from their site. Arrived Tuesday morning. Well packaged (no plastic), nice personalised card and frog sticker! Delighted with the watch and at a good price. Shipping was free. Can highly recommend.”

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Posted 2 years ago

“Hello, I am not happy about my order I’ve received as the laces arrived with some muck on it I don’t even know what it is and I can’t get it off and secondly the handle on the tongue broke off”

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Posted 2 years ago

“Fantastic service. Even when I made a mistake and accidentally chose click and collect, the team were great and I got my package sent asap. Perfect”

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Posted 2 years ago

“T shirt is poor quality part of the design is already coming off and I havnt worn it yet not impressed”

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Posted 2 years ago

Natterjacks is rated 4.7 based on 3,007 reviews