Natterjacks Reviews

4.7 Rating 2,969 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome ... great communication and great product ... recommend 👍”

Helpful Report

Posted 3 years ago

“Excellent service. Item came quickly with no issues.”

Helpful Report

Posted 3 years ago

“Fast service, great product”

Helpful Report

Posted 3 years ago

“Very pleased with my trainers I ordered. Easy to place order and good clear communication via email regarding order and delivery progress. Very happy with my order.”

Helpful Report

Posted 3 years ago

“Can not recommend natterjacks highly enough we have been getting our trainers here for years. Had a slight problem with delivery driver and natterjacks couldn't of been more helpful. In constant contact and helped us to recover parcel. Highly recommend!”

Helpful Report

Posted 3 years ago

“Really good customer service and love my new trainers - regular updates on order progress- took about 3 days to arrive so would defo recommend to friends”

Helpful Report

Posted 3 years ago

“Great service and shoes came earlier than expected”

Helpful Report

Posted 3 years ago

“Great quality of clothes, great customer service, and also great delivery service”

Helpful Report

Posted 3 years ago

“Great store, stocks sooo many cool brands and its always good to drop in and have a mooch. I placed an order on line, was delivered quickly. items where too small so gone back in the post and will be reordering or going into store”

Helpful Report

Posted 3 years ago

“Very quick and easy, will use them again for sure”

Helpful Report

Posted 3 years ago

“Perfect! Speeding delivery, great customer service experience, love my new vans - thank uuuuu”

Helpful Report

Posted 3 years ago

“Quick delivery & good service!”

Helpful Report

Posted 3 years ago

“Cracking brands and service to match 👍👍”

Helpful Report

Posted 3 years ago

“Quick delivery, very good service”

Helpful Report

Posted 3 years ago

“Would not buy from this company again, free shipping if you spend over £80, but if the shoes don’t fit, you return them and the charge you for shipping that you didn’t have to pay in the first place, you also have to pay a £ returns fee, so you spend £89.99... you return £89.99 back (they don’t have the replacement size in stock, you get back £78.00... so for the pleasure of trying on a pair of shoes, it’s cost me £12.00... Will never buy from again, would not recommend... Be warned..”

Helpful Report

Posted 3 years ago

“Second time shopping on this website, really fast delivery, items came in good condition as well.”

Helpful Report

Posted 3 years ago

“Fast delivery, had some things in stock I couldn't find anywhere else. Will definitely buy from here again!”

Helpful Report

Posted 3 years ago

“I love it!”

Helpful Report

Posted 3 years ago

“Perfect service, notifications informed me of where my purchase was and came within 2 days via royal mail.”

Natterjacks 5 star review on 20th April 2021

Helpful Report

Posted 3 years ago

“Quality products and fast delivery.”

Helpful Report

Posted 3 years ago

Natterjacks is rated 4.7 based on 2,969 reviews