Natterjacks Reviews

4.7 Rating 3,091 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 7th May 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Natterjacks easy to order online and good communication re delivery. Had no problem, to be fair, so no experience of customer services or returns. Would use again and recommend this company.”

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Posted 3 years ago

“Really happy with website experience, offers and quick delivery. Would recommend.”

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Posted 3 years ago

“Can praise them enough… they are actually know what they are selling and can give advice on the product (does not happen often now) they will double check you have right size with txt (they sell US shoes so it is confusing for some) anyway real professionals, always happy with my purchase from them (bought several times)”

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Posted 3 years ago

“Great product, brilliant customer service and communication, would definitely purchase again.”

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Posted 3 years ago

“Good service! Received email after ordering stating order wasnt in stock but would be delivered at the earliest opportunity, missed an email in my spam communicating this, overall good service”

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Posted 3 years ago

“Won a raffle for some sb dunks. The whole buying experience was great and the delivery was fast.”

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Posted 3 years ago

“Recently made an online purchase and received the item the very next day! Excellent service!”

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Posted 3 years ago

“Top quality, great value. Excellent converse trainers. Super quick delivery.”

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Posted 3 years ago

“Great service thanks again”

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Posted 3 years ago

Hi Glyn, Thank you for shopping with us!

Posted 3 years ago

“I bought skate shoes for my son from this online store, good choice with quick delivery.”

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Posted 3 years ago

Hi there, Thank you so much for your kind review!

Posted 3 years ago

“Great service from Natterjacks, got some rare Vapormax plus which I'm very pleased with Wouldn't hesitate to use again”

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Posted 3 years ago

Hi Paul, We're happy to hear you are happy with your purchase!

Posted 3 years ago

“Bought 3 items however delivery was delayed but they kept good contact. When the item arrived they contacted me to let me know it had a Sunfad and if I still wanted it they would reduce the price for the damage. I found this good service as less reputable companies may have just sent the product with quality checks. Very happy with my purchases and would be 5 stars if it wasn't for the delay in receiving.”

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Posted 3 years ago

Hi Finlay, Thank you very much for your kind words and honesty!

Posted 3 years ago

“Excellent customer service, I needed to change the address of the delivery and the staff at Natterjacks were quick to respond and arrange this with the courier. My husband is very happy with his new trainers. I'll be buying from them again.”

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Posted 3 years ago

“Great product and service from natterjacks. Recommended.”

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Posted 3 years ago

“Very fast delivery, super happy with my purchases. Thank you!”

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Posted 3 years ago

“Such a must have to my trainer collection ★ ★ ★ ★ ★”

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Posted 3 years ago

“Greaaaat selection of Ts. V happy with both”

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Posted 3 years ago

“Super fast delivery and greatly presented. I will be ordering again!”

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Posted 3 years ago

“Had difficulty finding these shoes elsewhere. Very happy with my purchase”

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Posted 3 years ago

“Quick and efficient as always”

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Posted 3 years ago

Natterjacks is rated 4.7 based on 3,091 reviews