Natterjacks Reviews

4.7 Rating 2,958 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Service! Very Personable and Excellent! Prompt and tracked delivery! Very Happy and highly commendable!”

Natterjacks 5 star review on 19th May 2021

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Posted 3 years ago

Hey! Congratulations on the Dunk win, we're so glad you love your pair! We can't wait to have you shopping wish us again!

Posted 3 years ago

“Been shopping with natterjacks for over 10 years, always great service and they always throw advice and suggestions on items. Need more stores like this!!!”

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Posted 3 years ago

Hi Ellis, Thank you for your review, we're always happy to help no matter the situation! Can't wait to have you shopping again with us!

Posted 3 years ago

“Amazing customer service - helped me pick out a great Enjoi pre-made board for a beginner. Very friendly/knowledgeable staff. Will definitely be back!”

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Posted 3 years ago

Hi Ryan, Thanks so much for your great reply, we're so glad you're happy with your newest addition! (Great dunks as well) We can't wait to welcome you back!

Posted 3 years ago

“Jamaican track clarks lovely present for my partner he is so happy”

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Posted 3 years ago

“Great customer service, they called me back to double check the size was the one I've ordered. Parcel arrived in time! Thanks again.”

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Posted 3 years ago

“Items came quick and well parceled great”

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Posted 3 years ago

“After reading previous reviews and never using Natterjacks before , I must admit at first I was a little reluctant , but after placing my order late on a Thursday evening, I was informed straight away the next day of the dispatch and received my goods on the following Saturday morning, loved my new purchase , great service , definitely use Natterjacks again without any hesitation, thanks guys 👌🏻”

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Posted 3 years ago

Hi Greg, Thank you for your great review, we're so glad you had an enjoyable and speedy service! We can't wait to welcome you back!

Posted 3 years ago

“Excellent service, very prompt. Glad they had my size as its a nightmare to get .”

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Posted 3 years ago

“This Is my first time ordering from Natterjacks. Quick delivery very well packaged as well. Love the Vans sun visor just what I needed for the summer. And recommended as well 5 stars from me and many thanks. Will be ordering more great stuff In the future :)”

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Posted 3 years ago

“Great service, item packaged well and very quick delivery. Will definitely use again”

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Posted 3 years ago

“The quality of Natterjacks clothes is brilliant. The service in store is second to none.”

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Posted 3 years ago

“All good. Items arrived promptly and as described.”

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Posted 3 years ago

“There was a slight issue with stock, I won on a raffle but my size didn’t arrive with the batch, which was out of the natterjacks teams hands, I was emailed and given a called immediately by of one the kind staff with an apology and great alternative to resolved the issue, I’d like so thank you to everyone at natterjacks ! Id recommend visiting the store or purchasing products online as staff go above and beyond I’ll definitely be popping in soon to buy something x”

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Posted 3 years ago

“Great everything went as it should”

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Posted 3 years ago

“First time I was a customer at natterjacks I won a dunk raffle so you can imagine I was over the moon, I then managed to select collection instead of delivery, a quick email later my mistake was fixed awsome service can't fault these guys”

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Posted 3 years ago

“Amazing customer service always a please shipping through them”

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Posted 3 years ago

“Very happy with my order, really love the packaging and item arrived in good time. Its a very good idea having the opinion of writing a review. I'll but again from you. Many thanks 😊”

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Posted 3 years ago

Hi Marion, Thank you so much for your great review, we're so glad you had a good experience shopping with us! We can't wait to welcome you back!

Posted 3 years ago

“Very quick delivery of the package, which was securely wrapped. I'm very happy with the product (the first I've ordered from Natterjacks) and so am happy to recommend this company.”

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Posted 3 years ago

“Smooth raffle experience once again. Courier used provides good timeframe and redelivery service. Great customer service from the sales team. Box had minor damage unfortunately but barely noticeable.”

Natterjacks 5 star review on 12th May 2021

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Posted 3 years ago

“I have used natterjacks twice and I am very happy with my orders and the service, I would definitely recommend to anyone thinking of buying from this company. Also worth a mention was the delivery, delivered within two days of purchase, five stars!”

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Posted 3 years ago

Natterjacks is rated 4.7 based on 2,958 reviews