Natterjacks Reviews

4.7 Rating 2,923 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used the site before, great service and great price! trainers arrived in two days Will definitely use you again.”

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Posted 3 years ago

“Great Shoes and service 👟 👟👟 Fast shipping 10/10”

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Posted 3 years ago

“I’ve bought my sons first deck and and his latest shoes from you guys . Always arrived on time and been absolutely as expected . No idea if you are skater owned ( we try our best ! ) We now look immediately at your site well after eBay to be precise as you are local and we like that !”

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Posted 3 years ago

“Fantastic to find this quality and hard to find item available! Arrived packaged in a lovely paper NatterJacks bag which was a nice touch and great trackable postage so I knew what time to expect it. 100% recommend.”

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Posted 3 years ago

“Product came quickly, exactly as described.”

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Posted 3 years ago

“Hadn't used the website and sizing in US so was a bit worried, but Customer Services contacted me to make sure the size was correct and amended the order for me 😃. Delivery was next day from day of despatch. My daughter absolutely loves her new vans 😍. Very reasonable and excellent Customer Service.”

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Posted 3 years ago

“I’ve been using Natterjacks for a very long time and they always have a great stock and great approach to customer service 👍”

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Posted 3 years ago

“Very easy service & quick delivery”

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Posted 3 years ago

“Great independent local quality shop. I know if I look at the website or go into the shop, there will always be something I want! I've only good stuff to say!”

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Posted 3 years ago

“Everything I ordered arrived fast, the store even called me to make sure that what i ordered was correct... 5 stars”

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Posted 3 years ago

“The delivery and the attention that you brought me was excellent and im completely grateful about that. But I am extremely disappointed about the hoodie that i ordered, because it came dirty and with stains that did not come off when i washed it. Thats why that i would like to communicate with someone to send some photos and maybe get some money or a discount back...”

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Posted 3 years ago

“Quality products. Quick neck day delivery. Great service as per”

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Posted 3 years ago

“Easy to navigate website, fast delivery and great communication”

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Posted 3 years ago

“Awesome ... great communication and great product ... recommend 👍”

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Posted 3 years ago

“Excellent service. Item came quickly with no issues.”

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Posted 3 years ago

“Fast service, great product”

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Posted 3 years ago

“Very pleased with my trainers I ordered. Easy to place order and good clear communication via email regarding order and delivery progress. Very happy with my order.”

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Posted 3 years ago

“Can not recommend natterjacks highly enough we have been getting our trainers here for years. Had a slight problem with delivery driver and natterjacks couldn't of been more helpful. In constant contact and helped us to recover parcel. Highly recommend!”

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Posted 3 years ago

“Really good customer service and love my new trainers - regular updates on order progress- took about 3 days to arrive so would defo recommend to friends”

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Posted 3 years ago

“Great service and shoes came earlier than expected”

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Posted 3 years ago

Natterjacks is rated 4.7 based on 2,923 reviews